A Marketing Action Plan for the Growing Business (Business enterprise)
by John Leppard, Shailendra Vyakarnam
ISBN 13: 9780749413132
Format: Paperback (208 pages) Publisher: Kogan Page Published: 1995 Other Format: Paperback
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Handbook of Customer Satisfaction and Loyalty Measurement
by Nigel Hill, Jim Alexander
ISBN 13: 9780566081941
Format: Hardcover (290 pages) Publisher: Gower Publishing Ltd Published: 30 Aug 2000
Collaborative Customer Relationship Management: Taking CRM to the Next Level
by
ISBN 13: 9783540002277
Format: Hardcover (273 pages) Publisher: Springer Published: 08 Aug 2003
When Customers Think We Don't Care (2nd Edition of Enemy Within)
by Richard W. Buchanan
ISBN 13: 9780074709306
Format: Paperback (256 pages) Publisher: McGraw-Hill Professional Published: 01 Mar 2002
Managing Knock Your Socks Off Service: Second Edition revisions by Chip Bell and Dave Zielinski
by Chip R. Bell,Ron Zemke
ISBN 13: 9780814473689
Format: Paperback (232 pages) Publisher: Amacom Published: 01 May 2007 Other Format: Paperback
Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (Business Basics)
by Sheila Payne
ISBN 13: 9781857033540
Format: Paperback (192 pages) Publisher: How To Books Ltd Published: Jun 1997
Cim Certificate - Paper 2: Customer Communications in Marketing: Study Text (2002) (CIM Study Text S.: Certificate)
by BPP
ISBN 13: 9780751741261
Format: Paperback Publisher: BPP Publishing Ltd Published: 30 Aug 2002
CIM Customer Communications 2004: Study Text (Cim Study Text)
by BPP Professional Education
ISBN 13: 9780751715873
Format: Paperback Publisher: BPP Professional Education Published: 31 May 2004
Marketing Customer Interface 2002-2003 (CIM Coursebook)
by Rosemary Phipps, Craig Simmons
ISBN 13: 9780750657044
Format: Paperback (440 pages) Publisher: Butterworth-Heinemann Ltd Published: 20 Jun 2002
CIM Coursebook 01/02 Marketing Customer Interface
by Rosemary Phipps,Craig Simmons
ISBN 13: 9780750653077
Format: Paperback (400 pages) Publisher: A Butterworth-Heinemann Title Published: 21 Jun 2001
Guerrilla Marketing in 30 Days
by Jay Conrad Levinson
ISBN 13: 9781932531299
Format: Roughcut (240 pages) Publisher: Entrepreneur Press Published: 01 Mar 2005
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
by Leonardo Inghilleri,Micah Solomon,Horst Schulze
ISBN 13: 9780814415382
Format: Hardcover (192 pages) Publisher: AMACOM Published: 16 May 2010