Buy Used and New Customer Services Books

Handbook of Customer Satisfaction and Loyalty Measurement

by Nigel Hill, Jim Alexander

ISBN 13: 9780566081941

Format: Hardcover (290 pages)
Publisher: Gower Publishing Ltd
Published: 30 Aug 2000

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Connecting to Customers (Bpg-Other)

by Microsoft Press

ISBN 13: 9780735615007

Format: Hardcover (220 pages)
Publisher: Microsoft Press,U.S.
Published: 01 Mar 2002

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Collaborative Customer Relationship Management: Taking CRM to the Next Level

by

ISBN 13: 9783540002277

Format: Hardcover (273 pages)
Publisher: Springer
Published: 08 Aug 2003

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The Relationship-based Enterprise: Powering Business Success Through Customer Relationship Management

by Ray McKenzie

ISBN 13: 9780070860810

Format: Hardcover (367 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Feb 2001

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How to Mind Read Your Customers: Using Insights from Psychology to Increase Sales and Develop Better Business Relationships

by David P. Snyder

ISBN 13: 9780814405994

Format: Paperback (216 pages)
Publisher: Amacom
Published: 01 Jul 2001

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Marketing Customer Interface 2000-2001: CIM Coursebook 00/01 (CIM Advanced Certificate Workbook)

by Rosemary Phipps, Craig Simmons

ISBN 13: 9780750649216

Format: Paperback (392 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 12 Jun 2000

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Cim Certificate - Paper 2: Customer Communications in Marketing: Study Text (2002) (CIM Study Text S.: Certificate)

by BPP

ISBN 13: 9780751741261

Format: Paperback
Publisher: BPP Publishing Ltd
Published: 30 Aug 2002

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CIM Study Text: Understanding Customers Paper 2 (Cima Study Text)

by The CIM

ISBN 13: 9780751740653

Format: Paperback
Publisher: BPP Publishing Ltd
Published: Apr 1998

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10 Steps to Successful Customer Service

by Maxine Kamin

ISBN 13: 9781562865900

Format: Paperback (192 pages)
Publisher: ASTD Press
Published: 28 May 2010

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25 Tips for Excellent Customer Service: An Action Plan for Service Success (Institute of Management)

by Ian. Linton

ISBN 13: 9780273609742

Format: Paperback (192 pages)
Publisher: Financial Times/ Prentice Hall
Published: 24 Mar 1995

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CIM Customer Communications 2004: Study Text (Cim Study Text)

by BPP Professional Education

ISBN 13: 9780751715873

Format: Paperback
Publisher: BPP Professional Education
Published: 31 May 2004

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The Customer's Victory: From Corporation to Co-Operation

by Fran cois Dupuy

ISBN 13: 9780253212894

Format: Paperback (224 pages)
Publisher: Indiana University Press
Published: 01 Jan 1999
Other Format: Hardcover

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