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Driving Customer Equity: How Customer Lifetime Value is Reshaping Corporate Strategy Driving Customer Equity: How Customer Lifetime Value is Reshaping Corporate Strategy by Roland T. Rust

Driving Customer Equity: How Customer Lifetime Value is Reshaping Corporate Strategy

by Roland T. Rust


ISBN 13: 9780684864662

Format: Illustrated (308 pages)
Publisher: Free Press
Published: 27 Jun 2000

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Living Supply Chains: How to Mobilize the Enterprise Around Delivering What Your Customers Want (Financial Times Series) Living Supply Chains: How to Mobilize the Enterprise Around Delivering What Your Customers Want (Financial Times Series) by John Gattorna

Living Supply Chains: How to Mobilize the Enterprise Around Delivering What Your Customers Want (Financial Times Series)

by John Gattorna


ISBN 13: 9780273706144

Format: Hardcover (352 pages)
Publisher: Financial Times/ Prentice Hall
Published: 18 May 2006

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Managing Knock Your Socks Off Service: Second Edition revisions by Chip Bell and Dave Zielinski Managing Knock Your Socks Off Service: Second Edition revisions by Chip Bell and Dave Zielinski by Chip R. Bell,Ron Zemke

Managing Knock Your Socks Off Service: Second Edition revisions by Chip Bell and Dave Zielinski

by Chip R. Bell,Ron Zemke


ISBN 13: 9780814473689

Format: Paperback (232 pages)
Publisher: Amacom
Published: 01 May 2007
Other Format: Paperback

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Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership by Joseph Jaffe

Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership

by Joseph Jaffe


ISBN 13: 9780470137321

Format: Hardcover (320 pages)
Publisher: Wiley
Published: 06 Nov 2007

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Consumer Services and Economic Development Consumer Services and Economic Development by Colin C. Williams

Consumer Services and Economic Development

by Colin C. Williams


ISBN 13: 9780415145053

Format: Illustrated (308 pages)
Publisher: Routledge
Published: 17 Apr 1997

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A Marketing Action Plan for the Growing Business (Business enterprise) A Marketing Action Plan for the Growing Business (Business enterprise) by John Leppard, Shailendra Vyakarnam

A Marketing Action Plan for the Growing Business (Business enterprise)

by John Leppard, Shailendra Vyakarnam


ISBN 13: 9780749413132

Format: Paperback (208 pages)
Publisher: Kogan Page
Published: 1995
Other Format: Paperback

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Handbook of Customer Satisfaction and Loyalty Measurement Handbook of Customer Satisfaction and Loyalty Measurement by Nigel Hill, Jim Alexander

Handbook of Customer Satisfaction and Loyalty Measurement

by Nigel Hill, Jim Alexander


ISBN 13: 9780566081941

Format: Hardcover (290 pages)
Publisher: Gower Publishing Ltd
Published: 30 Aug 2000

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Connecting to Customers (Bpg-Other) Connecting to Customers (Bpg-Other) by Microsoft Press

Connecting to Customers (Bpg-Other)

by Microsoft Press


ISBN 13: 9780735615007

Format: Hardcover (220 pages)
Publisher: Microsoft Press,U.S.
Published: 01 Mar 2002

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Collaborative Customer Relationship Management: Taking CRM to the Next Level Collaborative Customer Relationship Management: Taking CRM to the Next Level by

Collaborative Customer Relationship Management: Taking CRM to the Next Level

by


ISBN 13: 9783540002277

Format: Hardcover (273 pages)
Publisher: Springer
Published: 08 Aug 2003

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Microsoft Dynamics CRM 4.0 Step by Step Book/CD Package (BPG-step by Step) Microsoft Dynamics CRM 4.0 Step by Step Book/CD Package (BPG-step by Step) by Mike; Steger, Jim; O'Brien, Kara; Landers, Bre

Microsoft Dynamics CRM 4.0 Step by Step Book/CD Package (BPG-step by Step)

by Mike; Steger, Jim; O'Brien, Kara; Landers, Bre


ISBN 13: 9780735625761

Format: Paperback (352 pages)
Publisher: MICROSOFT PRESS
Published: 10 Sep 2008

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The Relationship-based Enterprise: Powering Business Success Through Customer Relationship Management The Relationship-based Enterprise: Powering Business Success Through Customer Relationship Management by Ray McKenzie

The Relationship-based Enterprise: Powering Business Success Through Customer Relationship Management

by Ray McKenzie


ISBN 13: 9780070860810

Format: Hardcover (367 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Feb 2001

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How to Mind Read Your Customers: Using Insights from Psychology to Increase Sales and Develop Better Business Relationships How to Mind Read Your Customers: Using Insights from Psychology to Increase Sales and Develop Better Business Relationships by David P. Snyder

How to Mind Read Your Customers: Using Insights from Psychology to Increase Sales and Develop Better Business Relationships

by David P. Snyder


ISBN 13: 9780814405994

Format: Paperback (216 pages)
Publisher: Amacom
Published: 01 Jul 2001

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