Collaborative Customer Relationship Management: Taking CRM to the Next Level
by
ISBN 13: 9783540002277
Format: Hardcover (273 pages) Publisher: Springer Published: 08 Aug 2003
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Successful Customer Relationship Marketing: New Thinking, New Strategies, New Tools for Getting Closer to Your Customers
by Merlin Stone, Bryan Foss
ISBN 13: 9780749435790
Format: Hardcover (448 pages) Publisher: Kogan Page Ltd Published: 01 Jul 2001
Relationship Selling (Fell's Official Know-it-all Guide)
by Orv Owens
ISBN 13: 9780883910696
Format: Paperback (224 pages) Publisher: Frederick Fell Published: 01 Jan 2003
Hot Prospects: The Proven Prospecting System to Ramp Up Your Sales Career
by Bill Good
ISBN 13: 9781416542919
Format: Hardcover (272 pages) Publisher: Scribner Published: 18 Aug 2008
Successful Customer Care In A Week (Successful Business in a Week S.)
by John H. Wellemin
ISBN 13: 9780340627402
Format: Paperback (96 pages) Publisher: Hodder Arnold H&S Published: 02 Feb 1995
Excellent Client Service
by Heather Stewart
ISBN 13: 9781853287770
Format: Paperback (224 pages) Publisher: The Law Society Published: 07 Feb 2003
Handbook of Customer Satisfaction Measurement
by Nigel Hill
ISBN 13: 9780566077661
Format: Hardcover (310 pages) Publisher: Gower Publishing Ltd Published: 12 Dec 1996
Superior Customer Service: How to Keep Customers Racing Back to Your Business - Time-Tested Examples from Leading Companies
by Dan W. Blacharski
ISBN 13: 9780910627528
Format: Paperback (282 pages) Publisher: Atlantic Publishing Co Published: 30 Jun 2006
Seven Secrets Of Service Strategy
by Jacques Horovitz
ISBN 13: 9780273635772
Format: Hardcover (160 pages) Publisher: Financial Times/ Prentice Hall Published: 14 Dec 1999
Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods
by Bob E. Hayes
ISBN 13: 9780873897433
Format: Hardcover (312 pages) Publisher: ASQ Quality Press Published: 31 Jul 2008
Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
by Ken Blanchard
ISBN 13: 9780007201396
Format: Hardcover (256 pages) Publisher: HarperCollins Published: 03 Jan 2005 Other Format: Hardcover
The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management)
by Pat Cochrane
ISBN 13: 9780273611745
Format: Paperback (184 pages) Publisher: Financial Times Prentice Hall Published: 12 Jan 1995