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Total Access: Giving Customers What They Want in an Anytime, Anywhere World Total Access: Giving Customers What They Want in an Anytime, Anywhere World by Regis Mckenna

Total Access: Giving Customers What They Want in an Anytime, Anywhere World

by Regis Mckenna


ISBN 13: 9781578512447

Format: Hardcover (240 pages)
Publisher: Harvard Business School Press
Published: 01 Mar 2002

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Customer Message Management: Increasing Marketing's Impact on Selling: Selling More Through Customer-Ready (American Marketing Association) Customer Message Management: Increasing Marketing's Impact on Selling: Selling More Through Customer-Ready (American Marketing Association) by Tim Riesterer

Customer Message Management: Increasing Marketing's Impact on Selling: Selling More Through Customer-Ready (American Marketing Association)

by Tim Riesterer


ISBN 13: 9780324313161

Format: Hardcover (192 pages)
Publisher: South-Western, Division of Thomson Learning
Published: 15 Sep 2005

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Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience by Jonathan M. Tisch, Karl Weber

Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience

by Jonathan M. Tisch, Karl Weber


ISBN 13: 9780470043554

Format: Hardcover (272 pages)
Publisher: John Wiley & Sons
Published: 27 Mar 2007

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E-process Edge: Creating Customer Value and Business Wealth in the Internet (ComputerWorld Books for IT Leaders) E-process Edge: Creating Customer Value and Business Wealth in the Internet (ComputerWorld Books for IT Leaders) by Peter G.W. Keen, Mark McDonald, Peter Keene

E-process Edge: Creating Customer Value and Business Wealth in the Internet (ComputerWorld Books for IT Leaders)

by Peter G.W. Keen, Mark McDonald, Peter Keene


ISBN 13: 9780072126266

Format: Hardcover (300 pages)
Publisher: Osborne/McGraw-Hill,U.S.
Published: 01 Jul 2000

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Kaizen Strategies for Customer Care: How to Create a Powerful Customer Care Program and Make it Work (Financial Times Series) Kaizen Strategies for Customer Care: How to Create a Powerful Customer Care Program and Make it Work (Financial Times Series) by Patricia. Wellington

Kaizen Strategies for Customer Care: How to Create a Powerful Customer Care Program and Make it Work (Financial Times Series)

by Patricia. Wellington


ISBN 13: 9780273614722

Format: Hardcover (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 27 Oct 1995

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S/NVQ Level 2 Customer Service (S/NVQ Customer Services) S/NVQ Level 2 Customer Service (S/NVQ Customer Services) by Ms Sally Bradley

S/NVQ Level 2 Customer Service (S/NVQ Customer Services)

by Ms Sally Bradley


ISBN 13: 9780435451691

Format: Paperback (328 pages)
Publisher: Heinemann
Published: 28 May 2003
Other Format: Paperback

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Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers by James G. Barnes

Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers

by James G. Barnes


ISBN 13: 9780071362535

Format: Hardcover (288 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Oct 2000

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Customer Care Customer Care by Sarah Cook

Customer Care

by Sarah Cook


ISBN 13: 9780749405359

Format: Paperback (288 pages)
Publisher: Kogan Page Ltd
Published: 30 Apr 1992
Other Format: Paperback

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Managing Knock Your Socks Off Service: Second Edition revisions by Chip Bell and Dave Zielinski Managing Knock Your Socks Off Service: Second Edition revisions by Chip Bell and Dave Zielinski by Chip R. Bell,Ron Zemke

Managing Knock Your Socks Off Service: Second Edition revisions by Chip Bell and Dave Zielinski

by Chip R. Bell,Ron Zemke


ISBN 13: 9780814473689

Format: Paperback (232 pages)
Publisher: Amacom
Published: 01 May 2007
Other Format: Paperback

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Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership by Joseph Jaffe

Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership

by Joseph Jaffe


ISBN 13: 9780470137321

Format: Hardcover (320 pages)
Publisher: Wiley
Published: 06 Nov 2007

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CIM Coursebook 99/00: Marketing Customer Interface (CIM Student Workbook S.: Advanced Certificate) CIM Coursebook 99/00: Marketing Customer Interface (CIM Student Workbook S.: Advanced Certificate) by Rosemary Phipps, Craig Simmons

CIM Coursebook 99/00: Marketing Customer Interface (CIM Student Workbook S.: Advanced Certificate)

by Rosemary Phipps, Craig Simmons


ISBN 13: 9780750643696

Format: Paperback (338 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 14 Oct 1999

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Consumer Services and Economic Development Consumer Services and Economic Development by Colin C. Williams

Consumer Services and Economic Development

by Colin C. Williams


ISBN 13: 9780415145053

Format: Illustrated (308 pages)
Publisher: Routledge
Published: 17 Apr 1997

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