Working in Partnership: Best Practice in Customer-Supplier Relations
by Barrie G. Dale, Bernard Burnes
ISBN 13: 9780566079979
Format: Hardcover (167 pages) Publisher: Gower Publishing Ltd Published: 30 Apr 1998
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Complexity Avalance: Overcoming the Threat to Technology Adoption
by N/A
ISBN 13: 9780984213009
Format: Hardcover (200 pages) Publisher: Point B, Inc Published: 19 Oct 2009
Exceeding Customer Expectations: Find Out What Your Customers Want - and Give Them Even More (How to Books (Midpoint))
by Susan Nash, Derek Nash
ISBN 13: 9781857035643
Format: Paperback (208 pages) Publisher: How To Books Ltd Published: Feb 2000
Customer Management Scorecard: Managing CRM for Profit
by Merlin Stone, Neil Woodcock, Bryan Foss
ISBN 13: 9780749438951
Format: Hardcover (428 pages) Publisher: Kogan Page Published: 14 Nov 2002
Customers.Com: How to Create a Profitable Business Strategy for the Internet and Beyond
by Patricia B. Seybold,Ronni T. Marshak
ISBN 13: 9780812930375
Format: Hardcover (360 pages) Publisher: Times Books Published: Nov 1998
Customer First: A Strategy for Quality Service
by Denis Walker
ISBN 13: 9780566075438
Format: Paperback (168 pages) Publisher: Gower Publishing Ltd Published: 21 Apr 1994
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
by Leonardo Inghilleri,Micah Solomon,Horst Schulze
ISBN 13: 9780814415382
Format: Hardcover (192 pages) Publisher: AMACOM Published: 16 May 2010
The Management of Sales and Customer Relations: Book of Readings
by Bob Hartley, Michael W. Starkey
ISBN 13: 9781861523860
Format: Paperback (351 pages) Publisher: Thomson Learning Published: 26 Aug 1996
CRM in a week (IAW)
by Naomi Langford-Wood,Brian Slater
ISBN 13: 9780340857663
Format: Paperback (96 pages) Publisher: Hodder & Stoughton Published: 27 Sep 2002
How to Increase Sales by Telephone
by Alfred Tack
ISBN 13: 9780749307172
Format: Paperback (224 pages) Publisher: Hutchinson Published: May 1990
Collaborative Customer Relationship Management: Taking CRM to the Next Level
by
ISBN 13: 9783540002277
Format: Hardcover (273 pages) Publisher: Springer Published: 08 Aug 2003
Successful Customer Relationship Marketing: New Thinking, New Strategies, New Tools for Getting Closer to Your Customers
by Merlin Stone, Bryan Foss
ISBN 13: 9780749435790
Format: Hardcover (448 pages) Publisher: Kogan Page Ltd Published: 01 Jul 2001