Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech)
by Eric Butow, Rebecca Bollwitt
ISBN 13: 9780789742568
Format: Paperback (192 pages) Publisher: QUE Published: 07 Jan 2010
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The Art of Retail Buying: An Insider′s Guide to the Best Practices from the Industry
by Marie–Louise Jacobsen
ISBN 13: 9780470823224
Format: Vinyl Bound (416 pages) Publisher: John Wiley & Sons Published: 23 Jan 2009
Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.
by Mitch Joel
ISBN 13: 9780446548229
Format: Paperback (304 pages) Publisher: Business Plus Published: 12 Oct 2010
Outside Innovation: How Your Customers Will Co-Design Your Company's Future
by Patricia B. Seybold
ISBN 13: 9780061135903
Format: Hardcover (432 pages) Publisher: HarperCollins Publishers Published: Oct 2006
Customer-Focused Quality: What to Do on a Monday Morning
by Thomas Hinton, Wini Schaeffer
ISBN 13: 9780131896307
Format: Hardcover (273 pages) Publisher: NYIF Published: 02 Jan 1994
Handbook of Key Customer Relationship Management (Financial Times Series)
by Ken Burnett
ISBN 13: 9780273650317
Format: Hardcover (422 pages) Publisher: FT PrenticeHall Published: 13 Dec 2000
Customer Relationship Management (Sixty Minute Success Skills S.)
by John Fraser-Robinson
ISBN 13: 9781901306279
Format: Paperback (64 pages) Publisher: David Grant Publishing Published: 16 Oct 1999
e-Market Dominance: How to Use the Internet to Win & Keep Customers
by Brian Ash,Tom Lambert
ISBN 13: 9780077098070
Format: Paperback (220 pages) Publisher: McGraw-Hill Publishing Co. Published: 01 Mar 2001
The C.R.M. Pocketbook (The Pocketbook)
by David Alexander
ISBN 13: 9781870471978
Format: Paperback (128 pages) Publisher: Management Pocketbooks Published: 20 Oct 2001
New Service Development: Creating Memorable Experiences
by James Fitzsimmons,Mona Fitzsimmons,James A. Fitzsimmons,Mona J. Fitzsimmons
ISBN 13: 9780761917427
Format: Paperback (344 pages) Publisher: SAGE Publications, Inc Published: 21 Dec 1999
Batteries Included! - Creating Legendary Service
by Nigel Barlow
ISBN 13: 9780712680639
Format: Hardcover (288 pages) Publisher: Random House Business Published: 18 May 2000 Other Format: Paperback
Standards in the Service Industry
by Brian Rothery
ISBN 13: 9780566078378
Format: Hardcover (177 pages) Publisher: Gower Publishing Ltd Published: 29 May 1997