Buy Used and New Customer Services Books

Passionate & Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right!: Why Customer Strategies Fail and Ten Steps to Do Them Right!

by Lior Arussy

ISBN 13: 9780471713920

Format: Hardcover (224 pages)
Publisher: John Wiley & Sons
Published: 11 Mar 2005

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Firing on All Cylinders: Tried and Tested Techniques to Improve the Performance of Your Organization

by Jim Clemmer, Barry Sheehy

ISBN 13: 9780749910761

Format: Hardcover (304 pages)
Publisher: Piatkus Books
Published: 25 Jul 1991
Other Format: Hardcover, Paperback

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Word-of-mouth Marketing

by Jerry R. Wilson

ISBN 13: 9780471524953

Format: Hardcover (272 pages)
Publisher: John Wiley & Sons
Published: 06 Dec 1990

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25 Tips for Excellent Customer Service: An Action Plan for Service Success (Institute of Management)

by Ian. Linton

ISBN 13: 9780273609742

Format: Paperback (192 pages)
Publisher: Financial Times/ Prentice Hall
Published: 24 Mar 1995

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The Customer Revolution: How to Thrive When Customers Are in Control

by Patricia B. Seybold, Ronni T. Marshak, Jeffrey M. Lewis

ISBN 13: 9780609607725

Format: Hardcover (416 pages)
Publisher: Crown Business
Published: Mar 2001

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Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (& Employee) Experience

by Shep Hyken

ISBN 13: 9781608321063

Format: Hardcover (224 pages)
Publisher: Greenleaf Book Group LLC
Published: 01 Apr 2011

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Creating Customer Value: The Path to Sustainable Competitive Advantage

by Earl Naumann

ISBN 13: 9780538838474

Format: Hardcover (280 pages)
Publisher: Thomson Executive Press,U.S.
Published: 27 May 1994

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Tell Your Clients Where to Go!: A Practical Guide to Providing Passionate Client Leadership

by Todd Sebastian

ISBN 13: 9780741449030

Format: Paperback (192 pages)
Publisher: Infinity Pub
Published: 29 Aug 2008

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Stop Acting Like a Seller and Start Thinking Like a Buyer: Improve Sales Effectiveness by Helping Customers Buy

by Acuff

ISBN 13: 9780470068342

Format: Hardcover (270 pages)
Publisher: Wiley
Published: 17 Apr 2007

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Service Marketing: Quality and Financial Impact with Software

by Roland T. Rust,Anthony J. Zahorik,Timothy L. Keiningham

ISBN 13: 9780673991454

Format: Hardcover (500 pages)
Publisher: Pearson
Published: 07 Jan 1997

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How to Mind Read Your Customers: Using Insights from Psychology to Increase Sales and Develop Better Business Relationships

by David P. Snyder

ISBN 13: 9780814405994

Format: Paperback (216 pages)
Publisher: Amacom
Published: 01 Jul 2001

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CUSTOMER CARE 3RD EDITION

by Sarah Cook

ISBN 13: 9780749432362

Format: Paperback (224 pages)
Publisher: Kogan Page
Published: 01 Jul 2000
Other Format: Paperback

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