Customer Message Management: Increasing Marketing's Impact on Selling: Selling More Through Customer-Ready (American Marketing Association)
by Tim Riesterer
ISBN 13: 9780324313161
Format: Hardcover (192 pages) Publisher: South-Western, Division of Thomson Learning Published: 15 Sep 2005
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Handbook of Customer Satisfaction and Loyalty Measurement
by Nigel Hill, Jim Alexander
ISBN 13: 9780566081941
Format: Hardcover (290 pages) Publisher: Gower Publishing Ltd Published: 30 Aug 2000
Collaborative Customer Relationship Management: Taking CRM to the Next Level
by
ISBN 13: 9783540002277
Format: Hardcover (273 pages) Publisher: Springer Published: 08 Aug 2003
Mind to Mind Marketing: How to Communicate with Your Customer as a 'Segment of One': Communicate with Your Customers and Create a 'Segment of One'
by Harry Alder
ISBN 13: 9780749433666
Format: Paperback (256 pages) Publisher: Kogan Page Published: 01 Apr 2001
Connecting to Customers (Bpg-Other)
by Microsoft Press
ISBN 13: 9780735615007
Format: Hardcover (220 pages) Publisher: Microsoft Press,U.S. Published: 01 Mar 2002
A Marketing Action Plan for the Growing Business (Business enterprise)
by John Leppard, Shailendra Vyakarnam
ISBN 13: 9780749413132
Format: Paperback (208 pages) Publisher: Kogan Page Published: 1995 Other Format: Paperback
Consumer Services and Economic Development
by Colin C. Williams
ISBN 13: 9780415145053
Format: Illustrated (308 pages) Publisher: Routledge Published: 17 Apr 1997
Maximizing Lead Generation: The Complete Guide for B2B Marketers (Que Biz-Tech)
by Ruth P. Stevens
ISBN 13: 9780789741141
Format: Paperback (224 pages) Publisher: QUE Published: 05 Jul 2011
When Customers Think We Don't Care (2nd Edition of Enemy Within)
by Richard W. Buchanan
ISBN 13: 9780074709306
Format: Paperback (256 pages) Publisher: McGraw-Hill Professional Published: 01 Mar 2002
Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (Business Basics)
by Sheila Payne
ISBN 13: 9781857033540
Format: Paperback (192 pages) Publisher: How To Books Ltd Published: Jun 1997
Cim Certificate - Paper 2: Customer Communications in Marketing: Study Text (2002) (CIM Study Text S.: Certificate)
by BPP
ISBN 13: 9780751741261
Format: Paperback Publisher: BPP Publishing Ltd Published: 30 Aug 2002
10 Steps to Successful Customer Service
by Maxine Kamin
ISBN 13: 9781562865900
Format: Paperback (192 pages) Publisher: ASTD Press Published: 28 May 2010