Buy Used and New Customer Services Books

Management of Service Operations (Book & CD Rom Pack)

by Nevan Wright

ISBN 13: 9780304705283

Format: Paperback (256 pages)
Publisher: Thomson Learning
Published: 22 Jul 1999

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Relationship Selling (Fell's Official Know-it-all Guide)

by Orv Owens

ISBN 13: 9780883910696

Format: Paperback (224 pages)
Publisher: Frederick Fell
Published: 01 Jan 2003

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Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press)

by James Teboul

ISBN 13: 9780230006607

Format: Illustrated (160 pages)
Publisher: Palgrave Macmillan
Published: 13 Oct 2006

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Hot Prospects: The Proven Prospecting System to Ramp Up Your Sales Career

by Bill Good

ISBN 13: 9781416542919

Format: Hardcover (272 pages)
Publisher: Scribner
Published: 18 Aug 2008

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Successful Customer Care In A Week (Successful Business in a Week S.)

by John H. Wellemin

ISBN 13: 9780340627402

Format: Paperback (96 pages)
Publisher: Hodder Arnold H&S
Published: 02 Feb 1995

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Excellent Client Service

by Heather Stewart

ISBN 13: 9781853287770

Format: Paperback (224 pages)
Publisher: The Law Society
Published: 07 Feb 2003

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Handbook of Customer Satisfaction Measurement

by Nigel Hill

ISBN 13: 9780566077661

Format: Hardcover (310 pages)
Publisher: Gower Publishing Ltd
Published: 12 Dec 1996

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Superior Customer Service: How to Keep Customers Racing Back to Your Business - Time-Tested Examples from Leading Companies

by Dan W. Blacharski

ISBN 13: 9780910627528

Format: Paperback (282 pages)
Publisher: Atlantic Publishing Co
Published: 30 Jun 2006

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Seven Secrets Of Service Strategy

by Jacques Horovitz

ISBN 13: 9780273635772

Format: Hardcover (160 pages)
Publisher: Financial Times/ Prentice Hall
Published: 14 Dec 1999

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The Quality Revolution: Best Practice from the World's Leading Companies

by Steve Smith

ISBN 13: 9781852511135

Format: Hardcover (400 pages)
Publisher: Management Books 2000 Ltd
Published: Sep 1994

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Success at the Enquiry Desk: Successful Enquiry Answering - Every Time (The successful LIS professional)

by Tim Owen

ISBN 13: 9781856044776

Format: Paperback (114 pages)
Publisher: Facet Publishing
Published: 17 Mar 2003

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The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management)

by Pat Cochrane

ISBN 13: 9780273611745

Format: Paperback (184 pages)
Publisher: Financial Times Prentice Hall
Published: 12 Jan 1995

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