Buy Used and New Customer Services Books

Seven Secrets Of Service Strategy

by Jacques Horovitz

ISBN 13: 9780273635772

Format: Hardcover (160 pages)
Publisher: Financial Times/ Prentice Hall
Published: 14 Dec 1999

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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results

by Jack Mitchell

ISBN 13: 9781401300340

Format: Hardcover (304 pages)
Publisher: Hachette USA
Published: 11 Jun 2003

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Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech)

by Eric Butow, Rebecca Bollwitt

ISBN 13: 9780789742568

Format: Paperback (192 pages)
Publisher: QUE
Published: 07 Jan 2010

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The Art of Retail Buying: An Insider′s Guide to the Best Practices from the Industry

by Marie–Louise Jacobsen

ISBN 13: 9780470823224

Format: Vinyl Bound (416 pages)
Publisher: John Wiley & Sons
Published: 23 Jan 2009

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Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.

by Mitch Joel

ISBN 13: 9780446548229

Format: Paperback (304 pages)
Publisher: Business Plus
Published: 12 Oct 2010

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Customer-Focused Quality: What to Do on a Monday Morning

by Thomas Hinton, Wini Schaeffer

ISBN 13: 9780131896307

Format: Hardcover (273 pages)
Publisher: NYIF
Published: 02 Jan 1994

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Outside Innovation: How Your Customers Will Co-Design Your Company's Future

by Patricia B. Seybold

ISBN 13: 9780061135903

Format: Hardcover (432 pages)
Publisher: HarperCollins Publishers
Published: Oct 2006

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Customer Relationship Management (Sixty Minute Success Skills S.)

by John Fraser-Robinson

ISBN 13: 9781901306279

Format: Paperback (64 pages)
Publisher: David Grant Publishing
Published: 16 Oct 1999

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Handbook of Key Customer Relationship Management (Financial Times Series)

by Ken Burnett

ISBN 13: 9780273650317

Format: Hardcover (422 pages)
Publisher: FT PrenticeHall
Published: 13 Dec 2000

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e-Market Dominance: How to Use the Internet to Win & Keep Customers

by Brian Ash,Tom Lambert

ISBN 13: 9780077098070

Format: Paperback (220 pages)
Publisher: McGraw-Hill Publishing Co.
Published: 01 Mar 2001

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The C.R.M. Pocketbook (The Pocketbook)

by David Alexander

ISBN 13: 9781870471978

Format: Paperback (128 pages)
Publisher: Management Pocketbooks
Published: 20 Oct 2001

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New Service Development: Creating Memorable Experiences

by James Fitzsimmons,Mona Fitzsimmons,James A. Fitzsimmons,Mona J. Fitzsimmons

ISBN 13: 9780761917427

Format: Paperback (344 pages)
Publisher: SAGE Publications, Inc
Published: 21 Dec 1999

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