Building Great Customer Experiences (Beyond Philosophy)
by Colin Shaw,John Ivens
ISBN 13: 9781403939494
Format: Illustrated (240 pages) Publisher: Palgrave Macmillan Published: 17 Sep 2004 Other Format: Illustrated
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100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do
by Peter Venison
ISBN 13: 9780595367269
Format: Paperback (172 pages) Publisher: iUniverse Published: 20 Dec 2005
What's the Secret? To Providing a World-Class Customer Experience
by John R. DiJulius III
ISBN 13: 9780470196120
Format: Illustrated (320 pages) Publisher: Wiley Published: 27 May 2008
It's All About Customers!: The Perfect Way to Grow Your Customers Through Marketing, Sales and Service
by John Fraser-Robinson, Pip Mosscrop
ISBN 13: 9780749430733
Format: Paperback (256 pages) Publisher: Kogan Page Ltd Published: 01 Oct 1999
Sales Team Management in a Week
by Andrea Newton
ISBN 13: 9780340857953
Format: Paperback (96 pages) Publisher: Hodder Arnold H&S Published: 29 Nov 2002
Effective Direct Mail (Sixty Minute Success Skills S.)
by John Fraser-Robinson
ISBN 13: 9781901306255
Format: Paperback (64 pages) Publisher: David Grant Publishing Published: 01 Jan 1999
Unleashing Excellence: The Complete Guide to Ultimate Customer Service
by Dennis Snow,Teri Yanovitch
ISBN 13: 9781932021066
Format: Hardcover (260 pages) Publisher: InSync Communications,US Published: 01 Sep 2003 Other Format: Illustrated
Meeting Customer Needs (Institute of Management Foundation S.)
by Ian Smith
ISBN 13: 9780750606684
Format: Paperback (256 pages) Publisher: Butterworth-Heinemann Ltd Published: 17 Jan 1994 Other Format: Paperback
The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management)
by Pat Cochrane
ISBN 13: 9780273611745
Format: Paperback (184 pages) Publisher: Financial Times Prentice Hall Published: 12 Jan 1995
Successful Large Account Management
by Robert Bruce Miller,Miller,Tad Tuleja
ISBN 13: 9780446393560
Format: Paperback (218 pages) Publisher: Warner Books Published: May 1992 Other Format: Hardcover, Paperback
The World of Superservice: Creating Profit through a Passion for Customer Service
by Ken Irons
ISBN 13: 9780201403848
Format: Paperback (256 pages) Publisher: Addison Wesley Published: 22 Aug 1997
Seven Secrets Of Service Strategy
by Jacques Horovitz
ISBN 13: 9780273635772
Format: Hardcover (160 pages) Publisher: Financial Times/ Prentice Hall Published: 14 Dec 1999