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Strategic Customer Care: An Evolutionary Approach to Improving Customer Care and Profitability: An Evolutionary Approach to Increasing Customer Value and Profitability Strategic Customer Care: An Evolutionary Approach to Improving Customer Care and Profitability: An Evolutionary Approach to Increasing Customer Value and Profitability by Stanley A. Brown

Strategic Customer Care: An Evolutionary Approach to Improving Customer Care and Profitability: An Evolutionary Approach to Increasing Customer Value and Profitability

by Stanley A. Brown


ISBN 13: 9780471643425

Format: Hardcover (320 pages)
Publisher: Wiley
Published: 15 Jul 1999

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Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action) Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action) by Merlin Stone, Neil Woodcock, Liz Machtynger

Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action)

by Merlin Stone, Neil Woodcock, Liz Machtynger


ISBN 13: 9780749427009

Format: Paperback (228 pages)
Publisher: Kogan Page Ltd
Published: 01 Apr 2000
Other Format: Paperback

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Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (Business Basics) Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (Business Basics) by Sheila Payne

Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (Business Basics)

by Sheila Payne


ISBN 13: 9781857033540

Format: Paperback (192 pages)
Publisher: How To Books Ltd
Published: Jun 1997

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Customer Service in Leisure and Tourism (Hodder GNVQ - Leisure & Tourism in Action) Customer Service in Leisure and Tourism (Hodder GNVQ - Leisure & Tourism in Action) by John Edmonds, Debbie Betteridge

Customer Service in Leisure and Tourism (Hodder GNVQ - Leisure & Tourism in Action)

by John Edmonds, Debbie Betteridge


ISBN 13: 9780340658406

Format: Paperback (62 pages)
Publisher: Hodder Arnold H&S
Published: 06 May 1997

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e-loyalty: How to Keep Customers Coming Back to Your Website e-loyalty: How to Keep Customers Coming Back to Your Website by Ellen Reid Smith

e-loyalty: How to Keep Customers Coming Back to Your Website

by Ellen Reid Smith


ISBN 13: 9780066620701

Format: Hardcover (304 pages)
Publisher: HarperCollins
Published: 05 Apr 2001

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Customer Service Excellence (Business Skills Express Series) Customer Service Excellence (Business Skills Express Series) by Debra J. Macneill

Customer Service Excellence (Business Skills Express Series)

by Debra J. Macneill


ISBN 13: 9781556239694

Format: Paperback (100 pages)
Publisher: McGraw-Hill Professional
Published: 01 May 1993

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The Wow Factory: Creating a Customer Focus Revolution in Your Business The Wow Factory: Creating a Customer Focus Revolution in Your Business by Paul Levesque

The Wow Factory: Creating a Customer Focus Revolution in Your Business

by Paul Levesque


ISBN 13: 9780786303861

Format: Hardcover (175 pages)
Publisher: McGraw-Hill Education
Published: 01 Nov 1994

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How to Measure Customer Satisfaction How to Measure Customer Satisfaction by etc., John Brierley, Nigel Hill, Rob MacDougall

How to Measure Customer Satisfaction

by etc., John Brierley, Nigel Hill, Rob MacDougall


ISBN 13: 9780566081934

Format: Paperback (136 pages)
Publisher: Gower Publishing Ltd
Published: 08 Jun 1999
Other Format: Paperback

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Successful Large Account Management Successful Large Account Management by Robert Bruce Miller,Miller,Tad Tuleja

Successful Large Account Management

by Robert Bruce Miller,Miller,Tad Tuleja


ISBN 13: 9780446393560

Format: Paperback (218 pages)
Publisher: Warner Books
Published: May 1992
Other Format: Hardcover

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Living Supply Chains: How to Mobilize the Enterprise Around Delivering What Your Customers Want (Financial Times Series) Living Supply Chains: How to Mobilize the Enterprise Around Delivering What Your Customers Want (Financial Times Series) by John Gattorna

Living Supply Chains: How to Mobilize the Enterprise Around Delivering What Your Customers Want (Financial Times Series)

by John Gattorna


ISBN 13: 9780273706144

Format: Hardcover (352 pages)
Publisher: Financial Times/ Prentice Hall
Published: 18 May 2006

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Cim Certificate - Paper 2: Customer Communications in Marketing: Study Text (2002) (CIM Study Text S.: Certificate) Cim Certificate - Paper 2: Customer Communications in Marketing: Study Text (2002) (CIM Study Text S.: Certificate) by BPP

Cim Certificate - Paper 2: Customer Communications in Marketing: Study Text (2002) (CIM Study Text S.: Certificate)

by BPP


ISBN 13: 9780751741261

Format: Paperback
Publisher: BPP Publishing Ltd
Published: 30 Aug 2002

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Batteries Included! - Creating Legendary Service Batteries Included! - Creating Legendary Service by Nigel Barlow

Batteries Included! - Creating Legendary Service

by Nigel Barlow


ISBN 13: 9780712680639

Format: Hardcover (288 pages)
Publisher: Random House Business
Published: 18 May 2000
Other Format: Paperback

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