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Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers by James G. Barnes

Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers

by James G. Barnes


ISBN 13: 9780071362535

Format: Hardcover (288 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Oct 2000

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The Customer Differential: The Complete Guide to Implementing Customer Relationship Management The Customer Differential: The Complete Guide to Implementing Customer Relationship Management by Melinda Nykamp

The Customer Differential: The Complete Guide to Implementing Customer Relationship Management

by Melinda Nykamp


ISBN 13: 9780814406229

Format: Hardcover (224 pages)
Publisher: Amacom
Published: 01 Mar 2001

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e-loyalty: How to Keep Customers Coming Back to Your Website e-loyalty: How to Keep Customers Coming Back to Your Website by Ellen Reid Smith

e-loyalty: How to Keep Customers Coming Back to Your Website

by Ellen Reid Smith


ISBN 13: 9780066620701

Format: Hardcover (304 pages)
Publisher: HarperCollins
Published: 05 Apr 2001

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Life After the 30–Second Spot: Energize Your Brand With a Bold Mix of Alternatives to Traditional Advertising (Adweek Books) Life After the 30–Second Spot: Energize Your Brand With a Bold Mix of Alternatives to Traditional Advertising (Adweek Books) by Joseph Jaffe

Life After the 30–Second Spot: Energize Your Brand With a Bold Mix of Alternatives to Traditional Advertising (Adweek Books)

by Joseph Jaffe


ISBN 13: 9780471718376

Format: Hardcover (304 pages)
Publisher: John Wiley & Sons
Published: 01 Jul 2005

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Standards in the Service Industry Standards in the Service Industry by Brian Rothery

Standards in the Service Industry

by Brian Rothery


ISBN 13: 9780566078378

Format: Hardcover (177 pages)
Publisher: Gower Publishing Ltd
Published: 29 May 1997

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Outside Innovation: How Your Customers Will Co-Design Your Company's Future Outside Innovation: How Your Customers Will Co-Design Your Company's Future by Patricia B. Seybold

Outside Innovation: How Your Customers Will Co-Design Your Company's Future

by Patricia B. Seybold


ISBN 13: 9780061135903

Format: Hardcover (432 pages)
Publisher: HarperCollins Publishers
Published: Oct 2006

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Customer-Focused Quality: What to Do on a Monday Morning Customer-Focused Quality: What to Do on a Monday Morning by Thomas Hinton, Wini Schaeffer

Customer-Focused Quality: What to Do on a Monday Morning

by Thomas Hinton, Wini Schaeffer


ISBN 13: 9780131896307

Format: Hardcover (273 pages)
Publisher: NYIF
Published: 02 Jan 1994

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Customer Relationship Management (Sixty Minute Success Skills S.) Customer Relationship Management (Sixty Minute Success Skills S.) by John Fraser-Robinson

Customer Relationship Management (Sixty Minute Success Skills S.)

by John Fraser-Robinson


ISBN 13: 9781901306279

Format: Paperback (64 pages)
Publisher: David Grant Publishing
Published: 16 Oct 1999

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e-Market Dominance: How to Use the Internet to Win & Keep Customers e-Market Dominance: How to Use the Internet to Win & Keep Customers by Brian Ash,Tom Lambert

e-Market Dominance: How to Use the Internet to Win & Keep Customers

by Brian Ash,Tom Lambert


ISBN 13: 9780077098070

Format: Paperback (220 pages)
Publisher: McGraw-Hill Publishing Co.
Published: 01 Mar 2001

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Calming Upset Customers (50-Minute Series) Calming Upset Customers (50-Minute Series) by Morgan

Calming Upset Customers (50-Minute Series)

by Morgan


ISBN 13: 9781560523840

Format: Paperback (79 pages)
Publisher: Crisp Publications Inc
Published: 15 Mar 1996
Other Format: Paperback

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Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management) Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management) by Robert B. Woodruff

Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management)

by Robert B. Woodruff


ISBN 13: 9781557865533

Format: Illustrated (358 pages)
Publisher: Wiley
Published: 12 Apr 1996

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Great Customer Service on the Telephone (Worksmart Series) Great Customer Service on the Telephone (Worksmart Series) by Kristin Anderson

Great Customer Service on the Telephone (Worksmart Series)

by Kristin Anderson


ISBN 13: 9780814477953

Format: Paperback (112 pages)
Publisher: Amacom
Published: 30 Jun 1992

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