Buy Used and New Customer Services Books

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)

by Robert Bacal

ISBN 13: 9780071444538

Format: Paperback (240 pages)
Publisher: McGraw-Hill Education
Published: 16 Feb 2005

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Selling the Invisible: A Field Guide to Modern Marketing

by Harry Beckwith

ISBN 13: 9781587990663

Format: Hardcover (272 pages)
Publisher: Texere Publishing
Published: 01 Mar 2001
Other Format: Hardcover

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Customer Satisfaction Through Total Quality

by John H. Wellemin

ISBN 13: 9780862382728

Format: Paperback (120 pages)
Publisher: Chartwell-Bratt
Published: 05 Dec 1990

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Refer To 0099406217: All You Need to Get It Right First Time (Perfect Series)

by Edward Johns

ISBN 13: 9780712659123

Format: Paperback (192 pages)
Publisher: Random House Business
Published: 21 Apr 1994
Other Format: Paperback

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Making the Customer Connection: How to Really Know Your Customers and Meet Their Needs (IM)

by Steve Morris, Graham Willcocks, Graham Wilcox

ISBN 13: 9780273616856

Format: Paperback (192 pages)
Publisher: Financial Times Prentice Hall
Published: 03 Jan 1996

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Raving Fans : A Revolutionary Approach to Customer Service

by Sheldon Bowles,Kenneth Blanchard

ISBN 13: 9780006530695

Format: Paperback (160 pages)
Publisher: Harper
Published: 01 Sep 2011

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The Trusted Advisor

by David H. Maister,Robert Galford,Charles Green

ISBN 13: 9780743207768

Format: Paperback (256 pages)
Publisher: Simon & Schuster UK
Published: 02 Jan 2002
Other Format: Hardcover

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Instant Referrals (BUSINESS BOOKS)

by Bradley Sugars

ISBN 13: 9780071466677

Format: Illustrated (176 pages)
Publisher: McGraw-Hill
Published: 19 Dec 2005

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Peopletalk: Listening Skills

by Judi James

ISBN 13: 9781858355207

Format: Paperback (120 pages)
Publisher: Spiro Press
Published: 30 Sep 1997

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Exceeding Customer Expectations: Find Out What Your Customers Want - and Give Them Even More (How to Books (Midpoint))

by Susan Nash, Derek Nash

ISBN 13: 9781857035643

Format: Paperback (208 pages)
Publisher: How To Books Ltd
Published: Feb 2000

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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management)

by Jay R. Galbraith

ISBN 13: 9780787979195

Format: Illustrated (208 pages)
Publisher: Jossey-Bass
Published: 31 Mar 2005

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Return on Customer: Creating maximum value from your scarcest resource

by Don Peppers,Martha Rogers,Ph.D.

ISBN 13: 9781904879343

Format: Paperback (256 pages)
Publisher: Cyan Books and Marshall Cavendish
Published: 15 Sep 2005

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