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The Mesh: Why the Future of Business is Sharing The Mesh: Why the Future of Business is Sharing by Lisa Gansky

The Mesh: Why the Future of Business is Sharing

by Lisa Gansky


ISBN 13: 9781591843719

Format: Hardcover (256 pages)
Publisher: Penguin
Published: 23 Sep 2010

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Mastering Your Key Accounts: Maximize Relationships, Create Strategic Partnerships, Increase Sales Mastering Your Key Accounts: Maximize Relationships, Create Strategic Partnerships, Increase Sales by Stephan Schiffman

Mastering Your Key Accounts: Maximize Relationships, Create Strategic Partnerships, Increase Sales

by Stephan Schiffman


ISBN 13: 9781593375348

Format: Paperback (288 pages)
Publisher: Adams Media
Published: 25 Feb 2007

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The Finishing Touch: How to Build World-Class Customer Service (Financial Times Series) The Finishing Touch: How to Build World-Class Customer Service (Financial Times Series) by Tony. Cram

The Finishing Touch: How to Build World-Class Customer Service (Financial Times Series)

by Tony. Cram


ISBN 13: 9780273713012

Format: Paperback (240 pages)
Publisher: Financial Times/ Prentice Hall
Published: 28 Oct 2010

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Mind to Mind Marketing: How to Communicate with Your Customer as a 'Segment of One': Communicate with Your Customers and Create a 'Segment of One' Mind to Mind Marketing: How to Communicate with Your Customer as a 'Segment of One': Communicate with Your Customers and Create a 'Segment of One' by Harry Alder

Mind to Mind Marketing: How to Communicate with Your Customer as a 'Segment of One': Communicate with Your Customers and Create a 'Segment of One'

by Harry Alder


ISBN 13: 9780749433666

Format: Paperback (256 pages)
Publisher: Kogan Page
Published: 01 Apr 2001

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The Fred Factor: Every Person's Guide to Making the Ordinary Extraordinary! The Fred Factor: Every Person's Guide to Making the Ordinary Extraordinary! by Mark Sanborn

The Fred Factor: Every Person's Guide to Making the Ordinary Extraordinary!

by Mark Sanborn


ISBN 13: 9780937539620

Format: Paperback (80 pages)
Publisher: Executive Books
Published: 01 Jun 2002

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Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It by Grant Leboff

Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It

by Grant Leboff


ISBN 13: 9780749460501

Format: Paperback (240 pages)
Publisher: Kogan Page
Published: 03 Jan 2011

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Customer Service: New Rules for a Social Media World (Que Biz-Tech) Customer Service: New Rules for a Social Media World (Que Biz-Tech) by Peter Shankman

Customer Service: New Rules for a Social Media World (Que Biz-Tech)

by Peter Shankman


ISBN 13: 9780789747099

Format: Paperback (208 pages)
Publisher: QUE
Published: 16 Dec 2010

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Keeping Score: Using the Right Metrics to Drive World-Class Performance Keeping Score: Using the Right Metrics to Drive World-Class Performance by Mark Graham Brown

Keeping Score: Using the Right Metrics to Drive World-Class Performance

by Mark Graham Brown


ISBN 13: 9780814403273

Format: Hardcover (198 pages)
Publisher: Amacom
Published: 01 May 1996
Other Format: Paperback

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Handbook of Customer Satisfaction Measurement Handbook of Customer Satisfaction Measurement by Nigel Hill

Handbook of Customer Satisfaction Measurement

by Nigel Hill


ISBN 13: 9780566077661

Format: Hardcover (310 pages)
Publisher: Gower Publishing Ltd
Published: 12 Dec 1996

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Total Quality Management: Text, Cases and Readings Total Quality Management: Text, Cases and Readings by Joel E. Ross

Total Quality Management: Text, Cases and Readings

by Joel E. Ross


ISBN 13: 9780749413460

Format: Paperback (352 pages)
Publisher: Kogan Page Ltd
Published: 30 Jul 1994

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Bold: How to be Brave in Business and Win Bold: How to be Brave in Business and Win by Shaun Smith,Andy Milligan

Bold: How to be Brave in Business and Win

by Shaun Smith,Andy Milligan


ISBN 13: 9780749463441

Format: Paperback (336 pages)
Publisher: Kogan Page
Published: 03 Apr 2011

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The Big Book of Customer Service Training Games: Quick, Fun Activities for All Customer Facing Employees (MGMT & LEADERSHIP) The Big Book of Customer Service Training Games: Quick, Fun Activities for All Customer Facing Employees (MGMT & LEADERSHIP) by Peggy Carlaw,Vasudha K. Deming

The Big Book of Customer Service Training Games: Quick, Fun Activities for All Customer Facing Employees (MGMT & LEADERSHIP)

by Peggy Carlaw,Vasudha K. Deming


ISBN 13: 9780077114763

Format: Paperback (209 pages)
Publisher: McGraw Hill Professional
Published: 01 Oct 2006
Other Format: Paperback

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