Buy Used and New Customer Services Books

Mind to Mind Marketing: How to Communicate with Your Customer as a 'Segment of One': Communicate with Your Customers and Create a 'Segment of One'

by Harry Alder

ISBN 13: 9780749433666

Format: Paperback (256 pages)
Publisher: Kogan Page
Published: 01 Apr 2001

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Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life with DVD

by Stephen C. Lundin,John Christensen,Harry Paul

ISBN 13: 9780786888818

Format: Hardcover (190 pages)
Publisher: Hyperion Books
Published: Aug 2003

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Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It

by Grant Leboff

ISBN 13: 9780749460501

Format: Paperback (240 pages)
Publisher: Kogan Page
Published: 03 Jan 2011

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Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)

by Robert Bacal

ISBN 13: 9780071745062

Format: Paperback (256 pages)
Publisher: McGraw-Hill Professional
Published: 01 Dec 2010

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The Thank You Economy

by Gary Vaynerchuk

ISBN 13: 9780061914188

Format: Hardcover (256 pages)
Publisher: Collins Business
Published: 01 Mar 2011

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Pre-Commerce: How Companies and Customers are Transforming Business Together

by Bob Pearson

ISBN 13: 9780470928448

Format: Hardcover (320 pages)
Publisher: Jossey Bass
Published: 01 Apr 2011

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The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building

by Donna Fluss

ISBN 13: 9780814472569

Format: Hardcover (208 pages)
Publisher: Amacom
Published: 01 Aug 2005

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Horizontal Management: Beyond Total Customer Satisfaction

by D.Keith Denton

ISBN 13: 9780669269369

Format: Hardcover (211 pages)
Publisher: New Lexington Press
Published: 28 Jan 1991

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Service Strategy (Financial Times Series)

by Jacques Horovitz

ISBN 13: 9780273675839

Format: Hardcover (205 pages)
Publisher: Financial Times/ Prentice Hall
Published: 25 Nov 2004

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Customer Service: New Rules for a Social Media World (Que Biz-Tech)

by Peter Shankman

ISBN 13: 9780789747099

Format: Paperback (208 pages)
Publisher: QUE
Published: 16 Dec 2010

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Relationship Marketing: Exploring Relational Strategies in Marketing

by Mr John Egan

ISBN 13: 9780273737780

Format: Paperback (320 pages)
Publisher: Financial Times/ Prentice Hall
Published: 31 Mar 2011

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Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (& Employee) Experience

by Shep Hyken

ISBN 13: 9781608321063

Format: Hardcover (224 pages)
Publisher: Greenleaf Book Group LLC
Published: 01 Apr 2011

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