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Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor) Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor) by Paul Harsin, Ray W. Wilson

Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor)

by Paul Harsin, Ray W. Wilson


ISBN 13: 9780527763442

Format: Paperback (168 pages)
Publisher: Productivity Press
Published: 01 Jan 1998

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100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do 100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do by Peter Venison

100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do

by Peter Venison


ISBN 13: 9780595367269

Format: Paperback (172 pages)
Publisher: iUniverse
Published: 20 Dec 2005

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Customer Is King: How to Exceed Their Expectations Customer Is King: How to Exceed Their Expectations by Robert Craven

Customer Is King: How to Exceed Their Expectations

by Robert Craven


ISBN 13: 9780753509685

Format: Paperback (240 pages)
Publisher: Virgin Books
Published: 10 Feb 2005

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Management of Sports Development Management of Sports Development by Vassil Girginov

Management of Sports Development

by Vassil Girginov


ISBN 13: 9780750685627

Format: Paperback (320 pages)
Publisher: A Butterworth-Heinemann Title
Published: 16 Apr 2008

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Selling the Invisible: A Field Guide to Modern Marketing Selling the Invisible: A Field Guide to Modern Marketing by Harry Beckwith

Selling the Invisible: A Field Guide to Modern Marketing

by Harry Beckwith


ISBN 13: 9781587990663

Format: Hardcover (272 pages)
Publisher: Texere Publishing
Published: 01 Mar 2001
Other Format: Hardcover

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Samurai Selling: The Ancient Art of Modern Service Samurai Selling: The Ancient Art of Modern Service by Chuck Laughlin

Samurai Selling: The Ancient Art of Modern Service

by Chuck Laughlin


ISBN 13: 9780312118853

Format: Paperback (176 pages)
Publisher: St. Martin's Griffin
Published: 15 Dec 1994

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The Customer Comes Second: And Other Secrets of Exceptional Service The Customer Comes Second: And Other Secrets of Exceptional Service by H. Rosenbluth

The Customer Comes Second: And Other Secrets of Exceptional Service

by H. Rosenbluth


ISBN 13: 9780688132460

Format: Paperback (240 pages)
Publisher: William Morrow
Published: 14 Apr 1994
Other Format: Hardcover

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Bag the Elephant: How to Win and Keep Big Customers Bag the Elephant: How to Win and Keep Big Customers by Steve Kaplan

Bag the Elephant: How to Win and Keep Big Customers

by Steve Kaplan


ISBN 13: 9781885167620

Format: Hardcover (208 pages)
Publisher: Bard Press
Published: 01 Sep 2005

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Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It by Grant Leboff

Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It

by Grant Leboff


ISBN 13: 9780749460501

Format: Paperback (240 pages)
Publisher: Kogan Page
Published: 03 Jan 2011

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