Buy Used and New Customer Services Books

Perfect Customer Care (Perfect S.)

by Ted Johns

ISBN 13: 9780099406211

Format: Paperback (208 pages)
Publisher: Random House Business
Published: 05 Aug 1999
Other Format: Paperback

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Total Customer Satisfaction: A Strategic Approach (Financial Times Series)

by Jacques Horovitz, M Jurgens

ISBN 13: 9780273034476

Format: Hardcover (320 pages)
Publisher: Financial Times/ Prentice Hall
Published: 22 May 1992

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Crowning the Customer: How to Become Customer-driven

by Sen. Feargal Quinn

ISBN 13: 9780862789527

Format: Paperback (160 pages)
Publisher: O'Brien Press Ltd
Published: 24 Feb 2006

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I Love You More Than My Dog: Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad

by Jeanne Bliss

ISBN 13: 9781591842958

Format: Hardcover (198 pages)
Publisher: PORTFOLIO
Published: 19 Nov 2009

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The Practice of Market and Social Research: An Introduction

by Yvonne McGivern

ISBN 13: 9780273695103

Format: Paperback (576 pages)
Publisher: Financial Times/ Prentice Hall
Published: 21 Dec 2005

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Service Operations Management: Improving Service Delivery

by Prof Robert Johnston,Graham Clark

ISBN 13: 9780273683674

Format: Paperback (516 pages)
Publisher: Financial Times/ Prentice Hall
Published: 03 Mar 2005
Other Format: Paperback

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Game–Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests

by Joselin Linder, Gabe Zichermann

ISBN 13: 9780470562239

Format: Hardcover (240 pages)
Publisher: Wiley
Published: 16 Apr 2010

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Naked Conversations : How Blogs are Changing the Way Businesses Talk with Customers

by Robert Scoble, Shel Israel

ISBN 13: 9780471747192

Format: Hardcover (272 pages)
Publisher: John Wiley & Sons
Published: 31 Jan 2006

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See, Feel, Think, Do: The Power of Instinct in Business

by Andy Milligan,Shaun Smith

ISBN 13: 9781904879558

Format: Paperback (192 pages)
Publisher: Cyan Books and Marshall Cavendish
Published: 01 Aug 2007

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Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship

by Frederick Newell

ISBN 13: 9780749439477

Format: Hardcover (256 pages)
Publisher: Kogan Page Ltd
Published: 03 May 2003

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How to Increase Sales by Telephone

by Alfred Tack

ISBN 13: 9780749307172

Format: Paperback (224 pages)
Publisher: Hutchinson
Published: May 1990

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You Will be Satisfied

by Bob Tasca,Tasca,Peter Caldwell

ISBN 13: 9780887308598

Format: Paperback (240 pages)
Publisher: Harper Paperbacks
Published: 01 Apr 1997

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