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Delivering Knock Your Socks Off Service

by Performance Research Associates

ISBN 13: 9780814473658

Format: Paperback (192 pages)
Publisher: Amacom
Published: 01 Oct 2006

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IMOLP Customer Focus: Workbook 4 (Institute of Management Open Learning Programme S.)

by THE INSTITUTE OF MANAGEMENT, Gareth Lewis BSc (Hons) PGCE MSc MIPD

ISBN 13: 9780750636636

Format: Paperback (96 pages)
Publisher: Pergamon Flexible Learning
Published: 21 Aug 1997

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Contagious Customer Care

by Nicky Frisby,Ian Chakravorty,Alison Lawrence

ISBN 13: 9780953728459

Format: Paperback (190 pages)
Publisher: Go MAD Books
Published: 29 Nov 2001

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Be #1 on Google: 52 Fast and Easy Search Engine Optimization Tools to Drive Customers to Your Web Site

by Jon Smith

ISBN 13: 9780071629607

Format: Paperback (160 pages)
Publisher: McGraw-Hill Professional
Published: 01 Nov 2009

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Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred

by Michael Heppell

ISBN 13: 9780273707929

Format: Illustrated (144 pages)
Publisher: Prentice Hall
Published: 08 Jun 2006

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Marketing Services: Competing through Quality

by A. Parasuraman, Leonard L. Berry

ISBN 13: 9780029030790

Format: Hardcover (212 pages)
Publisher: The Free Press
Published: 30 Sep 1991
Other Format: Paperback

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Microsoft Dynamics CRM 4.0 Step by Step Book/CD Package (BPG-step by Step)

by Mike; Steger, Jim; O'Brien, Kara; Landers, Bre

ISBN 13: 9780735625761

Format: Paperback (352 pages)
Publisher: MICROSOFT PRESS
Published: 10 Sep 2008

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Customer Relationship Management: A Strategic Imperative in the World of E-business (Pricewaterhouse Coopers)

by Stanley A. Brown

ISBN 13: 9780471644095

Format: Hardcover (345 pages)
Publisher: John Wiley & Sons
Published: 14 Jun 2000

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Customer Care Excellence: Create an Effective Customer Service Strategy (Professional Paperbacks)

by Sarah Cook

ISBN 13: 9780749437923

Format: Paperback (248 pages)
Publisher: Kogan Page Ltd
Published: 31 May 2002

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Customer Is King: How to Exceed Their Expectations

by Robert Craven

ISBN 13: 9780753509685

Format: Paperback (240 pages)
Publisher: Virgin Books
Published: 10 Feb 2005

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Perfect Customer Care (Perfect S.)

by Ted Johns

ISBN 13: 9781844131532

Format: Paperback (224 pages)
Publisher: Random House Business
Published: 07 Aug 2003
Other Format: Paperback

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Bestsellers cluster sheet: Dealing with the Customer from Hell: 2

by Shaun Belding

ISBN 13: 9780749444518

Format: Paperback (160 pages)
Publisher: Kogan Page
Published: 03 Aug 2005

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