Just Looking Thanks!: The Straight-forward Guide to Creating Brilliant Customer Service
by Alf Dunbar
ISBN 13: 9781412094139
Format: Paperback (100 pages) Publisher: Trafford Publishing Published: 08 May 2008
Save for later
The Customer Relationship Management Survival Guide: Everything You Need to Know, Before You Need to Know It
by Dick Lee, Richard A., Jr. Lee
ISBN 13: 9780967375731
Format: Paperback (222 pages) Publisher: HYM Press Published: Jul 2000
Up Close and Personal?: Customer Relationship Marketing at Work
by Paul R Gamble,Merlin Stone,Neil Woodcock,Bryan Foss
ISBN 13: 9780749438319
Format: CD-ROM (368 pages) Publisher: Kogan Page Published: 03 Dec 2002 Other Format: Hardcover
Delivering Knock Your Socks Off Service
by Performance Research Associates
ISBN 13: 9780814473658
Format: Paperback (192 pages) Publisher: Amacom Published: 01 Oct 2006
Deliver Outstanding Customer Service: 2nd edition: Gain and Retain Customers and Stay Ahead of the Competition (How to Gain and Retain Customers and Stay Ahead of the Compe)
by Susan Nash, Derek Nash
ISBN 13: 9781857037838
Format: Paperback (240 pages) Publisher: How To Books Ltd Published: 01 May 2002
Contagious Customer Care
by Nicky Frisby,Ian Chakravorty,Alison Lawrence
ISBN 13: 9780953728459
Format: Paperback (190 pages) Publisher: Go MAD Books Published: 29 Nov 2001
Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred
by Michael Heppell
ISBN 13: 9780273707929
Format: Illustrated (144 pages) Publisher: Prentice Hall Published: 08 Jun 2006
Successful Global Account Management: Key Strategies and Tools for Managing Global Customers
by Nick Speare, Kevin Wilson
ISBN 13: 9780749436049
Format: Illustrated (264 pages) Publisher: Kogan Page Published: 08 Nov 2001
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
by Thomas Teal
ISBN 13: 9780875844480
Format: Hardcover (333 pages) Publisher: Harvard Business Review Press Published: 01 Feb 1996
The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions
by Madeline Bodin
ISBN 13: 9781578200955
Format: Paperback (232 pages) Publisher: Crc Press Published: 03 Jan 2002
Adaptive Coaching: The Art and Practice of a Client-Centered Approach to Performance Improvement
by Karen I. Spear,Terry R. Bacon
ISBN 13: 9780891061878
Format: Hardcover (328 pages) Publisher: Davies-Black Published: 31 Oct 2003
Rapid Result Referrals: Practical Tips and Ideas to Increase Your Sales (Knowledge Nugget Guides)
by Roy Sheppard
ISBN 13: 9781901534047
Format: Paperback (160 pages) Publisher: Centre Publishing Published: 11 Jun 2001