Buy Used and New Customer Services Books

The Relationship Revolution: Closing the Customer Promise Gap

by Larry Hochman

ISBN 13: 9780470687932

Format: Hardcover (166 pages)
Publisher: Wiley
Published: 05 Feb 2010

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Successful Customer Care In A Week

by John Wellemin

ISBN 13: 9780340711965

Format: Paperback (95 pages)
Publisher: Hodder & Stoughton
Published: 08 Apr 1998

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Earning & Keeping Customer Loyalty Made Easy (Made easy guides)

by Roy Hedges

ISBN 13: 9781902646572

Format: Paperback (150 pages)
Publisher: Lawpack Publishing Ltd
Published: 19 Jun 2000

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Just Looking Thanks!: The Straight-forward Guide to Creating Brilliant Customer Service

by Alf Dunbar

ISBN 13: 9781412094139

Format: Paperback (100 pages)
Publisher: Trafford Publishing
Published: 08 May 2008

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The Customer Relationship Management Survival Guide: Everything You Need to Know, Before You Need to Know It

by Dick Lee, Richard A., Jr. Lee

ISBN 13: 9780967375731

Format: Paperback (222 pages)
Publisher: HYM Press
Published: Jul 2000

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Up Close and Personal?: Customer Relationship Marketing at Work

by Paul R Gamble,Merlin Stone,Neil Woodcock,Bryan Foss

ISBN 13: 9780749438319

Format: CD-ROM (368 pages)
Publisher: Kogan Page
Published: 03 Dec 2002
Other Format: Hardcover

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Delivering Knock Your Socks Off Service

by Performance Research Associates

ISBN 13: 9780814473658

Format: Paperback (192 pages)
Publisher: Amacom
Published: 01 Oct 2006

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Contagious Customer Care

by Nicky Frisby,Ian Chakravorty,Alison Lawrence

ISBN 13: 9780953728459

Format: Paperback (190 pages)
Publisher: Go MAD Books
Published: 29 Nov 2001

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Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred

by Michael Heppell

ISBN 13: 9780273707929

Format: Illustrated (144 pages)
Publisher: Prentice Hall
Published: 08 Jun 2006

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Marketing Services: Competing through Quality

by A. Parasuraman, Leonard L. Berry

ISBN 13: 9780029030790

Format: Hardcover (212 pages)
Publisher: The Free Press
Published: 30 Sep 1991
Other Format: Paperback

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Successful Global Account Management: Key Strategies and Tools for Managing Global Customers

by Nick Speare, Kevin Wilson

ISBN 13: 9780749436049

Format: Illustrated (264 pages)
Publisher: Kogan Page
Published: 08 Nov 2001

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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

by Thomas Teal

ISBN 13: 9780875844480

Format: Hardcover (333 pages)
Publisher: Harvard Business Review Press
Published: 01 Feb 1996

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