Buy Used and New Customer Services Books

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)

by Robert Bacal

ISBN 13: 9780071444538

Format: Paperback (240 pages)
Publisher: McGraw-Hill Education
Published: 16 Feb 2005

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Hug Your Customers: Love the Results

by Jack Mitchell

ISBN 13: 9780141015224

Format: Paperback (304 pages)
Publisher: Penguin
Published: 04 Mar 2004

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Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life

by Stephen C. Lundin

ISBN 13: 9780786868681

Format: Hardcover (176 pages)
Publisher: Hachette USA
Published: Apr 2002
Other Format: Hardcover, Paperback

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Eight to Great: Eight Steps to Delivering an Exception Customer Experience

by Greg Gianforte

ISBN 13: 9781419695582

Format: Paperback (124 pages)
Publisher: Booksurge Llc
Published: 10 Jul 2008

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Bag the Elephant: How to Win and Keep Big Customers

by Steve Kaplan

ISBN 13: 9781885167620

Format: Hardcover (208 pages)
Publisher: Bard Press
Published: 01 Sep 2005

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Inconvenience Stores: One Year in U.K. Customer Service

by Mark Bradley

ISBN 13: 9780954867812

Format: Paperback (176 pages)
Publisher: Ardra Press
Published: 01 Dec 2004

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Perfect Customer Care (Perfect S.)

by Ted Johns

ISBN 13: 9780099406211

Format: Paperback (208 pages)
Publisher: Random House Business
Published: 05 Aug 1999
Other Format: Paperback

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CRM Handbook, The: A Business Guide to Customer Relationship Management: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series)

by Jill Dyché

ISBN 13: 9780201730623

Format: Paperback (332 pages)
Publisher: Addison-Wesley Professional
Published: 09 Aug 2001

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Total Customer Satisfaction: A Strategic Approach (Financial Times Series)

by Jacques Horovitz, M Jurgens

ISBN 13: 9780273034476

Format: Hardcover (320 pages)
Publisher: Financial Times/ Prentice Hall
Published: 22 May 1992

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Raving Fans: A Revolutionary Approach to Customer Service

by Ken Blanchard,Sheldon Bowles

ISBN 13: 9780688123161

Format: Hardcover (138 pages)
Publisher: Jossey Bass
Published: 01 Jan 1996

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The Practice of Market and Social Research: An Introduction

by Yvonne McGivern

ISBN 13: 9780273695103

Format: Paperback (576 pages)
Publisher: Financial Times/ Prentice Hall
Published: 21 Dec 2005
Other Format: Paperback

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Service Operations Management: Improving Service Delivery

by Prof Robert Johnston,Graham Clark

ISBN 13: 9780273683674

Format: Paperback (516 pages)
Publisher: Financial Times/ Prentice Hall
Published: 03 Mar 2005
Other Format: Paperback

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