Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred
by Michael Heppell
ISBN 13: 9780273707929
Format: Illustrated (144 pages) Publisher: Prentice Hall Published: 08 Jun 2006
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Inconvenience Stores: One Year in U.K. Customer Service
by Mark Bradley
ISBN 13: 9780954867812
Format: Paperback (176 pages) Publisher: Ardra Press Published: 01 Dec 2004
Customer Service Pocketbook (Management Pocketbook Series)
by Sean McManus
ISBN 13: 9781903776001
Format: Paperback (112 pages) Publisher: Management Pocketbooks Published: 01 Mar 2002 Other Format: Paperback
Just Looking Thanks!: The Straight-forward Guide to Creating Brilliant Customer Service
by Alf Dunbar
ISBN 13: 9781412094139
Format: Paperback (100 pages) Publisher: Trafford Publishing Published: 08 May 2008
Customer Communications (CIM Companions S.)
by The CIM
ISBN 13: 9780902130975
Format: Paperback (287 pages) Publisher: CIM Publishing Published: 29 Jul 2002
Dealing with Difficult People (Creating Success, 47)
by Roy Lilley
ISBN 13: 9780749456603
Format: Paperback (160 pages) Publisher: Kogan Page Published: 03 Jan 2010 Other Format: Paperback
See, Feel, Think, Do: The Power of Instinct in Business
by Andy Milligan,Shaun Smith
ISBN 13: 9781904879558
Format: Paperback (192 pages) Publisher: Cyan Books and Marshall Cavendish Published: 01 Aug 2007
Selling the Invisible: A Field Guide to Modern Marketing
by Harry Beckwith
ISBN 13: 9781587990663
Format: Hardcover (272 pages) Publisher: Texere Publishing Published: 01 Mar 2001 Other Format: Hardcover
Contagious Customer Care
by Nicky Frisby,Ian Chakravorty,Alison Lawrence
ISBN 13: 9780953728459
Format: Paperback (190 pages) Publisher: Go MAD Books Published: 29 Nov 2001
Building Great Customer Experiences (Beyond Philosophy)
by Colin Shaw,John Ivens
ISBN 13: 9781403939494
Format: Illustrated (240 pages) Publisher: Palgrave Macmillan Published: 17 Sep 2004 Other Format: Illustrated
Waiter Rant
by The Waiter
ISBN 13: 9781848540187
Format: Paperback (320 pages) Publisher: John Murray Published: 06 Aug 2009 Other Format: Paperback
CUSTOMER RELATIONSHIP MANAGEMENT
by Iod; IOD Staff
ISBN 13: 9780749432959
Format: Paperback (80 pages) Publisher: Kogan Page Published: 24 Nov 1999