Buy Used and New Customer Services Books

Customer Service Pocketbook (Management Pocketbook Series)

by Sean McManus

ISBN 13: 9781903776001

Format: Paperback (112 pages)
Publisher: Management Pocketbooks
Published: 01 Mar 2002
Other Format: Paperback

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Information Masters: Secrets of the Customer Race

by John McKean

ISBN 13: 9780471988014

Format: Illustrated (300 pages)
Publisher: Wiley
Published: 13 Apr 1999

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Navigating the Customer Contact Center in the 21st Century: A Technology and Management Guide

by William Durr

ISBN 13: 9780929870571

Format: Paperback (175 pages)
Publisher: Advanstar Communications Inc
Published: 21 Sep 2000

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Customers That Count: How to Build Living Relationships with Your Most Valuable Customers (Financial Times Series)

by Tony. Cram

ISBN 13: 9780273654315

Format: Hardcover (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 31 May 2001

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Putting Customers First (Essential Managers)

by Andy Bruce, Ken Langdon

ISBN 13: 9780751338454

Format: Paperback (72 pages)
Publisher: DK
Published: 29 Aug 2002

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The Relationship Advantage: Become a Trusted Advisor and Create Clients for Life

by Tom Stevenson, Sam Barcus

ISBN 13: 9780793170265

Format: Hardcover (272 pages)
Publisher: Kaplan Business
Published: 01 Oct 2003

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The Buzz: 50 Little Things That Make a Big Difference to Worldclass Customer Service

by David Freemantle

ISBN 13: 9781857883473

Format: Paperback (126 pages)
Publisher: Nicholas Brealey Publishing
Published: 23 Sep 2004

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Human Sigma: Managing the Employee-customer Encounter

by John H. Fleming,Jim Asplund

ISBN 13: 9781595620163

Format: Hardcover (320 pages)
Publisher: Gallup Press
Published: 28 Oct 2007

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CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (CONSUMER APPL & HARDWARE - OMG)

by Paul Greenberg

ISBN 13: 9780071590457

Format: Hardcover (688 pages)
Publisher: McGraw Hill
Published: 16 Oct 2009

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The Invisible Continent: Four Strategic Imperatives of the New Economy

by Kenichi Ohmae

ISBN 13: 9781857882940

Format: Paperback (288 pages)
Publisher: Nicholas Brealey Publishing
Published: 10 May 2001

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CUSTOMER RELATIONSHIP MANAGEMENT

by Iod; IOD Staff

ISBN 13: 9780749432959

Format: Paperback (80 pages)
Publisher: Kogan Page
Published: 24 Nov 1999

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CustomerCentric Selling

by Michael Bosworth,John Holland

ISBN 13: 9780071425452

Format: Hardcover (272 pages)
Publisher: McGraw-Hill Education
Published: 01 Dec 2003

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