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Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor) Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor) by Paul Harsin, Ray W. Wilson

Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor)

by Paul Harsin, Ray W. Wilson


ISBN 13: 9780527763442

Format: Paperback (168 pages)
Publisher: Productivity Press
Published: 01 Jan 1998

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Angel Customers & Demon Customers: Discover Which Is Which, and Turbo-Charge Your Stock Angel Customers & Demon Customers: Discover Which Is Which, and Turbo-Charge Your Stock by Larry Selden, Geoffrey Colvin, Larry Seloen

Angel Customers & Demon Customers: Discover Which Is Which, and Turbo-Charge Your Stock

by Larry Selden, Geoffrey Colvin, Larry Seloen


ISBN 13: 9781591840077

Format: Hardcover (256 pages)
Publisher: Portfolio
Published: Jun 2003

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101 Ways to Grow Your Business (Lawpack Business Series) 101 Ways to Grow Your Business (Lawpack Business Series) by N/A

101 Ways to Grow Your Business (Lawpack Business Series)

by N/A


ISBN 13: 9781906971793

Format: Paperback (144 pages)
Publisher: Lawpack
Published: 01 Jun 2010
Other Format: Paperback

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Customer Experience: Future Trends and Insights Customer Experience: Future Trends and Insights by Colin Shaw,Qaalfa Dibeehi,Steven Walden

Customer Experience: Future Trends and Insights

by Colin Shaw,Qaalfa Dibeehi,Steven Walden


ISBN 13: 9780230247819

Format: Hardcover (256 pages)
Publisher: Palgrave Macmillan
Published: 10 Sep 2010

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Raving Fans : A Revolutionary Approach to Customer Service Raving Fans : A Revolutionary Approach to Customer Service by Sheldon Bowles,Kenneth Blanchard

Raving Fans : A Revolutionary Approach to Customer Service

by Sheldon Bowles,Kenneth Blanchard


ISBN 13: 9780006530695

Format: Paperback (160 pages)
Publisher: Harper
Published: 01 Sep 2011

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Fish Fish by Stephen C. Lundin,Harry Paul,John Christensen

Fish

by Stephen C. Lundin,Harry Paul,John Christensen


ISBN 13: 9780786866021

Format: Hardcover (112 pages)
Publisher: Hyperion
Published: 31 Dec 1998
Other Format: Hardcover, Paperback

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Meet, Greet and Prosper (Knowledge Nugget Guides) Meet, Greet and Prosper (Knowledge Nugget Guides) by Roy Sheppard

Meet, Greet and Prosper (Knowledge Nugget Guides)

by Roy Sheppard


ISBN 13: 9781901534054

Format: Paperback (64 pages)
Publisher: Centre Publishing
Published: 01 Nov 2002

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The Relationship Revolution: Closing the Customer Promise Gap The Relationship Revolution: Closing the Customer Promise Gap by Larry Hochman

The Relationship Revolution: Closing the Customer Promise Gap

by Larry Hochman


ISBN 13: 9780470687932

Format: Hardcover (166 pages)
Publisher: Wiley
Published: 05 Feb 2010

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Harvard Business Review On Customer Relationship Management Harvard Business Review On Customer Relationship Management by Harvard Business Review

Harvard Business Review On Customer Relationship Management

by Harvard Business Review


ISBN 13: 9781578516995

Format: Paperback (208 pages)
Publisher: Harvard Business School Press
Published: 01 Dec 2001

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Batteries Included!: Creating Legendary Service Batteries Included!: Creating Legendary Service by Nigel Barlow

Batteries Included!: Creating Legendary Service

by Nigel Barlow


ISBN 13: 9780712680684

Format: Paperback (288 pages)
Publisher: Random House Business
Published: 01 Jun 2001
Other Format: Hardcover

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