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How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients by Jeffrey J. Fox

How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients

by Jeffrey J. Fox


ISBN 13: 9780786865956

Format: Hardcover (192 pages)
Publisher: Hachette Books
Published: May 2000

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Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace by Mark Dawes,Denise Winn

Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace

by Mark Dawes,Denise Winn


ISBN 13: 9781899398027

Format: Paperback (148 pages)
Publisher: Human Givens Publishing Ltd
Published: 30 Nov 1999

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Dealing With Demanding Customers: How To Turn Complaints Into Opportunities Dealing With Demanding Customers: How To Turn Complaints Into Opportunities by David Martin

Dealing With Demanding Customers: How To Turn Complaints Into Opportunities

by David Martin


ISBN 13: 9780273607298

Format: Paperback (192 pages)
Publisher: Financial Times/ Prentice Hall
Published: 22 Aug 1994

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Waiter Rant Waiter Rant by The Waiter

Waiter Rant

by The Waiter


ISBN 13: 9781848540187

Format: Paperback (320 pages)
Publisher: John Murray
Published: 06 Aug 2009
Other Format: Paperback

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Managing Customer Value: Creating Quality and Service That Customers Can See Managing Customer Value: Creating Quality and Service That Customers Can See by Bradley T. Gale

Managing Customer Value: Creating Quality and Service That Customers Can See

by Bradley T. Gale


ISBN 13: 9780029110454

Format: Hardcover (424 pages)
Publisher: Macmillan Publishers New Zealand
Published: 01 Oct 1994

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The Big Book of Customer Service Training Games: Quick, Fun Activities for All Customer Facing Employees (MGMT & LEADERSHIP) The Big Book of Customer Service Training Games: Quick, Fun Activities for All Customer Facing Employees (MGMT & LEADERSHIP) by Peggy Carlaw,Vasudha K. Deming

The Big Book of Customer Service Training Games: Quick, Fun Activities for All Customer Facing Employees (MGMT & LEADERSHIP)

by Peggy Carlaw,Vasudha K. Deming


ISBN 13: 9780077114763

Format: Paperback (209 pages)
Publisher: McGraw Hill Professional
Published: 01 Oct 2006
Other Format: Paperback

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Manager's Guide to Excellence in Public Relations and Communication Management (Routledge Communication Series) Manager's Guide to Excellence in Public Relations and Communication Management (Routledge Communication Series) by David M. Dozier

Manager's Guide to Excellence in Public Relations and Communication Management (Routledge Communication Series)

by David M. Dozier


ISBN 13: 9780805818109

Format: Paperback (272 pages)
Publisher: Routledge
Published: 01 Jul 1995

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Valuing Your Customers: From Quality Information to Quality Relationships Through Database Marketing (Quality in Action) Valuing Your Customers: From Quality Information to Quality Relationships Through Database Marketing (Quality in Action) by Angus Jenkinson

Valuing Your Customers: From Quality Information to Quality Relationships Through Database Marketing (Quality in Action)

by Angus Jenkinson


ISBN 13: 9780077079505

Format: Hardcover (384 pages)
Publisher: McGraw-Hill Education / Europe, Middle East & Africa
Published: 01 Aug 1995

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Revolutionize Your Customer Experience Revolutionize Your Customer Experience by Colin Shaw

Revolutionize Your Customer Experience

by Colin Shaw


ISBN 13: 9781403936035

Format: Illustrated (240 pages)
Publisher: Palgrave Macmillan
Published: 23 Sep 2004

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Customer Service Training 101: Quick and Easy Techniques That Get Great Results Customer Service Training 101: Quick and Easy Techniques That Get Great Results by Renee Evenson

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

by Renee Evenson


ISBN 13: 9780814472903

Format: Paperback (224 pages)
Publisher: Amacom
Published: 01 Sep 2005

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Scoring Points: How Tesco Continues to Win Customer Loyalty Scoring Points: How Tesco Continues to Win Customer Loyalty by Terry Hunt

Scoring Points: How Tesco Continues to Win Customer Loyalty

by Terry Hunt


ISBN 13: 9780749435783

Format: Hardcover (272 pages)
Publisher: Kogan Page
Published: 03 Oct 2003

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Measuring Customer Satisfaction (50-Minute Series) Measuring Customer Satisfaction (50-Minute Series) by Richard F. Gerson

Measuring Customer Satisfaction (50-Minute Series)

by Richard F. Gerson


ISBN 13: 9781560521785

Format: Paperback (112 pages)
Publisher: Crisp Publications Inc
Published: 10 Feb 1993
Other Format: Paperback

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