The No1 Ethical retailer for Books, CD’s, DVD’s & Games
30 Day Refund Guarantee

Buy Used and New Customer Services Books

Results for Customer Services

Showing 61 to 72 of 556 results
Beyond the Familiar: Long-Term Growth Through Customer Focus and Innovation Beyond the Familiar: Long-Term Growth Through Customer Focus and Innovation by Patrick Barwise,Sean Meehan

Beyond the Familiar: Long-Term Growth Through Customer Focus and Innovation

by Patrick Barwise,Sean Meehan


ISBN 13: 9780470976319

Format: Hardcover (184 pages)
Publisher: John Wiley & Sons
Published: 11 Mar 2011

Save for later

Bargain Bin Item

Used : $3.28  
New : $26.52  
Used : $3.28 New : $26.52
Harvard Business Review on Increasing Customer Loyalty Harvard Business Review on Increasing Customer Loyalty by Harvard Business Review

Harvard Business Review on Increasing Customer Loyalty

by Harvard Business Review


ISBN 13: 9781422162521

Format: Paperback (240 pages)
Publisher: Harvard Business School Press
Published: 01 Apr 2011

Save for later

Bargain Bin Item

Used : $3.28  
New : $15.67  
Used : $3.28 New : $15.67
Horizontal Management: Beyond Total Customer Satisfaction Horizontal Management: Beyond Total Customer Satisfaction by D.Keith Denton

Horizontal Management: Beyond Total Customer Satisfaction

by D.Keith Denton


ISBN 13: 9780669269369

Format: Hardcover (211 pages)
Publisher: New Lexington Press
Published: 28 Jan 1991

Save for later

Bargain Bin Item

Used : $3.28  
 
Used : $3.28
Managing the Customer Experience: Turning Customers into Advocates Managing the Customer Experience: Turning Customers into Advocates by Mr Shaun Smith,Joe Wheeler

Managing the Customer Experience: Turning Customers into Advocates

by Mr Shaun Smith,Joe Wheeler


ISBN 13: 9780273661955

Format: Paperback (272 pages)
Publisher: Financial Times/ Prentice Hall
Published: 04 Sep 2002

Save for later

Bargain Bin Item

Used : $3.28  
 
Used : $3.28
Creating a Company for Customers: How to Build and Lead a Market Driven Organisation (Financial Times Series) Creating a Company for Customers: How to Build and Lead a Market Driven Organisation (Financial Times Series) by Prof Malcolm Mcdonald, Prof Martin Christopher, Dr Simon Knox, Prof Adrian Payne

Creating a Company for Customers: How to Build and Lead a Market Driven Organisation (Financial Times Series)

by Prof Malcolm Mcdonald, Prof Martin Christopher, Dr Simon Knox, Prof Adrian Payne


ISBN 13: 9780273642497

Format: Hardcover (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 13 Dec 2000

Save for later

Bargain Bin Item

Used : $3.28  
 
Used : $3.28
Raving Fans : A Revolutionary Approach to Customer Service Raving Fans : A Revolutionary Approach to Customer Service by Sheldon Bowles,Kenneth Blanchard

Raving Fans : A Revolutionary Approach to Customer Service

by Sheldon Bowles,Kenneth Blanchard


ISBN 13: 9780006530695

Format: Paperback (160 pages)
Publisher: Harper
Published: 01 Sep 2011

Save for later

Bargain Bin Item

Used : $3.28  
New : $11.46  
Used : $3.28 New : $11.46
Lean Solutions: How Companies and Customers Can Create Value and Wealth Together Lean Solutions: How Companies and Customers Can Create Value and Wealth Together by Daniel T. Jones, James P. Womack

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

by Daniel T. Jones, James P. Womack


ISBN 13: 9780743275958

Format: Hardcover (368 pages)
Publisher: Simon & Schuster
Published: 03 Oct 2005
Other Format: Paperback

Save for later

Bargain Bin Item

Used : $3.28  
 
Used : $3.28
Simply Better: Winning and Keeping Customers by Delivering What Matters Most Simply Better: Winning and Keeping Customers by Delivering What Matters Most by Patrick Barwise,Sean Meehan

Simply Better: Winning and Keeping Customers by Delivering What Matters Most

by Patrick Barwise,Sean Meehan


ISBN 13: 9780875843988

Format: Illustrated (216 pages)
Publisher: Harvard Business Review Press
Published: 12 Aug 2004

Save for later

Bargain Bin Item

Used : $3.28  
 
Used : $3.28
Competing on Value: Bridging the Gap Between Brand and Customer Value (Financial Times Series) Competing on Value: Bridging the Gap Between Brand and Customer Value (Financial Times Series) by Dr Simon Knox, Stan Maklan

Competing on Value: Bridging the Gap Between Brand and Customer Value (Financial Times Series)

by Dr Simon Knox, Stan Maklan


ISBN 13: 9780273631057

Format: Hardcover (288 pages)
Publisher: Financial Times/ Prentice Hall
Published: 25 Mar 1998

Save for later

Bargain Bin Item

Used : $3.28  
 
Used : $3.28
Building Great Customer Experiences Building Great Customer Experiences by Colin Shaw,John Ivens

Building Great Customer Experiences

by Colin Shaw,John Ivens


ISBN 13: 9780333990131

Format: Illustrated (242 pages)
Publisher: AIAA
Published: 13 Sep 2002
Other Format: Illustrated

Save for later

Bargain Bin Item

Used : $3.28  
New : $91.99  
Used : $3.28 New : $91.99
High Value Low Cost: How to Create Profitable Customer Delight (Financial Times Series) High Value Low Cost: How to Create Profitable Customer Delight (Financial Times Series) by Brian Plowman

High Value Low Cost: How to Create Profitable Customer Delight (Financial Times Series)

by Brian Plowman


ISBN 13: 9780273604372

Format: Hardcover (267 pages)
Publisher: Financial Times/ Prentice Hall
Published: 05 Aug 1994

Save for later

Bargain Bin Item

Used : $3.28  
 
Used : $3.28
Total Customer Service: The Ultimate Weapon Total Customer Service: The Ultimate Weapon by William H. Davidow,Bro Uttal

Total Customer Service: The Ultimate Weapon

by William H. Davidow,Bro Uttal


ISBN 13: 9780060920098

Format: Paperback (240 pages)
Publisher: HarperCollins
Published: 07 Aug 1990

Save for later

Bargain Bin Item

Used : $3.28  
 
Used : $3.28