The Thank You Economy
by Gary Vaynerchuk
ISBN 13: 9780061914188
Format: Hardcover (256 pages) Publisher: Collins Business Published: 01 Mar 2011
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Bold: How to be Brave in Business and Win
by Shaun Smith,Andy Milligan
ISBN 13: 9780749463441
Format: Paperback (336 pages) Publisher: Kogan Page Published: 03 Apr 2011
Beyond the Familiar: Long-Term Growth Through Customer Focus and Innovation
by Patrick Barwise,Sean Meehan
ISBN 13: 9780470976319
Format: Hardcover (184 pages) Publisher: John Wiley & Sons Published: 11 Mar 2011
Pre-Commerce: How Companies and Customers are Transforming Business Together
by Bob Pearson
ISBN 13: 9780470928448
Format: Hardcover (320 pages) Publisher: Jossey Bass Published: 01 Apr 2011
The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building
by Donna Fluss
ISBN 13: 9780814472569
Format: Hardcover (208 pages) Publisher: Amacom Published: 01 Aug 2005
Horizontal Management: Beyond Total Customer Satisfaction
by D.Keith Denton
ISBN 13: 9780669269369
Format: Hardcover (211 pages) Publisher: New Lexington Press Published: 28 Jan 1991
The Customer Revolution
by Patricia Seybold
ISBN 13: 9780712669856
Format: Paperback (416 pages) Publisher: Random House Business Published: 04 Apr 2002 Other Format: Hardcover
Customer Care (UK PROFESSIONAL BUSINESS Management / Business)
by Roland Bee, Frances Bee
ISBN 13: 9780852927762
Format: Paperback (96 pages) Publisher: Chartered Institute of Personnel and Development Published: 01 Feb 1999 Other Format: Paperback
Key Customers: How to Manage Them Profitably (CIM Professional Development)
by Malcolm McDonald,etc.,Beth Rogers,Diana Woodburn
ISBN 13: 9780750646154
Format: Paperback (319 pages) Publisher: Butterworth-Heinemann Ltd Published: 07 Apr 2000
Rules to Break (MSEL): How Your Business Can Beat the Crisis of Short-Termism: 8 (Microsoft Executive Leadership Series)
by Peppers,Rogers
ISBN 13: 9780470227541
Format: Hardcover (316 pages) Publisher: John Wiley & Sons Published: 19 Feb 2008
Professional Service Firm 50 (Reinventing work)
by Tom Peters
ISBN 13: 9780375407710
Format: Hardcover (240 pages) Publisher: Alfred A. Knopf Published: 23 Sep 1999
All for One: 10 Strategies for Building Trusted Client Partnerships
by Sobel
ISBN 13: 9780470380284
Format: Hardcover (320 pages) Publisher: Wiley Published: 29 Apr 2009