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Showing 37 to 48 of 467 results
Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred by Michael Heppell

Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred

by Michael Heppell


ISBN 13: 9780273707929

Format: Illustrated (144 pages)
Publisher: Prentice Hall
Published: 08 Jun 2006

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The Customer Comes Second: And Other Secrets of Exceptional Service The Customer Comes Second: And Other Secrets of Exceptional Service by H. Rosenbluth

The Customer Comes Second: And Other Secrets of Exceptional Service

by H. Rosenbluth


ISBN 13: 9780688132460

Format: Paperback (240 pages)
Publisher: William Morrow
Published: 14 Apr 1994
Other Format: Hardcover

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Raving Fans : A Revolutionary Approach to Customer Service Raving Fans : A Revolutionary Approach to Customer Service by Sheldon Bowles,Kenneth Blanchard

Raving Fans : A Revolutionary Approach to Customer Service

by Sheldon Bowles,Kenneth Blanchard


ISBN 13: 9780006530695

Format: Paperback (160 pages)
Publisher: Harper
Published: 01 Sep 2011

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See, Feel, Think, Do: The Power of Instinct in Business See, Feel, Think, Do: The Power of Instinct in Business by Andy Milligan,Shaun Smith

See, Feel, Think, Do: The Power of Instinct in Business

by Andy Milligan,Shaun Smith


ISBN 13: 9781904879558

Format: Paperback (192 pages)
Publisher: Cyan Books and Marshall Cavendish
Published: 01 Aug 2007

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Delighting Your Customers: Delivering Excellent Customer Service Without Breaking the Bank (Business on a Shoestring) Delighting Your Customers: Delivering Excellent Customer Service Without Breaking the Bank (Business on a Shoestring) by Avril Owton

Delighting Your Customers: Delivering Excellent Customer Service Without Breaking the Bank (Business on a Shoestring)

by Avril Owton


ISBN 13: 9780713675429

Format: Paperback (208 pages)
Publisher: A & C Black Publishers Ltd
Published: 30 Sep 2007

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The Lean Toolbox for Service Systems The Lean Toolbox for Service Systems by John Bicheno

The Lean Toolbox for Service Systems

by John Bicheno


ISBN 13: 9780954124441

Format: Paperback (304 pages)
Publisher: Picsie Books
Published: 10 Jan 2008

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Bold: How to be Brave in Business and Win Bold: How to be Brave in Business and Win by Shaun Smith,Andy Milligan

Bold: How to be Brave in Business and Win

by Shaun Smith,Andy Milligan


ISBN 13: 9780749463441

Format: Paperback (336 pages)
Publisher: Kogan Page
Published: 03 Apr 2011

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Relationship Marketing: Exploring Relational Strategies in Marketing Relationship Marketing: Exploring Relational Strategies in Marketing by Mr John Egan

Relationship Marketing: Exploring Relational Strategies in Marketing

by Mr John Egan


ISBN 13: 9780273713197

Format: Paperback (336 pages)
Publisher: Financial Times/ Prentice Hall
Published: 03 Apr 2008

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Customer Satisfaction is Worthless Customer Loyalty is Priceless Customer Satisfaction is Worthless Customer Loyalty is Priceless by Jeffrey Gitomer

Customer Satisfaction is Worthless Customer Loyalty is Priceless

by Jeffrey Gitomer


ISBN 13: 9781885167309

Format: Hardcover (288 pages)
Publisher: Capstone
Published: 01 Sep 1999

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The DNA of Customer Experience: How Emotions Drive Value The DNA of Customer Experience: How Emotions Drive Value by C. Shaw

The DNA of Customer Experience: How Emotions Drive Value

by C. Shaw


ISBN 13: 9780230500006

Format: Illustrated (206 pages)
Publisher: Palgrave Macmillan
Published: 11 May 2007

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CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company by Ken Blanchard

CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company

by Ken Blanchard


ISBN 13: 9780007210503

Format: Paperback (208 pages)
Publisher: HarperNonFiction
Published: 07 Nov 2005

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It's All About Customers!: The Perfect Way to Grow Your Customers Through Marketing, Sales and Service It's All About Customers!: The Perfect Way to Grow Your Customers Through Marketing, Sales and Service by John Fraser-Robinson, Pip Mosscrop

It's All About Customers!: The Perfect Way to Grow Your Customers Through Marketing, Sales and Service

by John Fraser-Robinson, Pip Mosscrop


ISBN 13: 9780749430733

Format: Paperback (256 pages)
Publisher: Kogan Page Ltd
Published: 01 Oct 1999

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