Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.
by Mitch Joel
ISBN 13: 9780446548229
Format: Paperback (304 pages) Publisher: Business Plus Published: 12 Oct 2010
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The Finishing Touch: How to Build World-Class Customer Service (Financial Times Series)
by Tony. Cram
ISBN 13: 9780273713012
Format: Paperback (240 pages) Publisher: Financial Times/ Prentice Hall Published: 28 Oct 2010
Mind to Mind Marketing: How to Communicate with Your Customer as a 'Segment of One': Communicate with Your Customers and Create a 'Segment of One'
by Harry Alder
ISBN 13: 9780749433666
Format: Paperback (256 pages) Publisher: Kogan Page Published: 01 Apr 2001
The Fred Factor: Every Person's Guide to Making the Ordinary Extraordinary!
by Mark Sanborn
ISBN 13: 9780937539620
Format: Paperback (80 pages) Publisher: Executive Books Published: 01 Jun 2002
Customer Service: New Rules for a Social Media World (Que Biz-Tech)
by Peter Shankman
ISBN 13: 9780789747099
Format: Paperback (208 pages) Publisher: QUE Published: 16 Dec 2010
Keeping Score: Using the Right Metrics to Drive World-Class Performance
by Mark Graham Brown
ISBN 13: 9780814403273
Format: Hardcover (198 pages) Publisher: Amacom Published: 01 May 1996 Other Format: Paperback
Managing Customer Relationships: A Strategic Framework
by Don Peppers,Martha Rogers
ISBN 13: 9780470423479
Format: Hardcover (512 pages) Publisher: John Wiley & Sons Published: 08 Feb 2011
The Thank You Economy
by Gary Vaynerchuk
ISBN 13: 9780061914188
Format: Hardcover (256 pages) Publisher: Collins Business Published: 01 Mar 2011
Bold: How to be Brave in Business and Win
by Shaun Smith,Andy Milligan
ISBN 13: 9780749463441
Format: Paperback (336 pages) Publisher: Kogan Page Published: 03 Apr 2011
Pre-Commerce: How Companies and Customers are Transforming Business Together
by Bob Pearson
ISBN 13: 9780470928448
Format: Hardcover (320 pages) Publisher: Jossey Bass Published: 01 Apr 2011
Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs
by ACNielsen,Al Heller,John Karolefski
ISBN 13: 9780471703594
Format: Illustrated (368 pages) Publisher: Wiley Published: 21 Nov 2005
Key Customers: How to Manage Them Profitably (CIM Professional Development)
by Malcolm McDonald,etc.,Beth Rogers,Diana Woodburn
ISBN 13: 9780750646154
Format: Paperback (319 pages) Publisher: Butterworth-Heinemann Ltd Published: 07 Apr 2000