Buy Used and New Customer Services Books

Once a Customer, Always a Customer

by Chris Daffy

ISBN 13: 9781860760341

Format: Paperback (240 pages)
Publisher: Oak Tree Press
Published: 01 Sep 1996
Other Format: Paperback

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Dealing With Demanding Customers: How To Turn Complaints Into Opportunities

by David Martin

ISBN 13: 9780273607298

Format: Paperback (192 pages)
Publisher: Financial Times/ Prentice Hall
Published: 22 Aug 1994

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Valuing Your Customers: From Quality Information to Quality Relationships Through Database Marketing (Quality in Action)

by Angus Jenkinson

ISBN 13: 9780077079505

Format: Hardcover (384 pages)
Publisher: McGraw-Hill Education / Europe, Middle East & Africa
Published: 01 Aug 1995

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How to be Better at Customer Care (How to be a Better)

by Timothy R V Foster

ISBN 13: 9780749429454

Format: Paperback (174 pages)
Publisher: Kogan Page Ltd
Published: 01 Apr 1999

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Revolutionize Your Customer Experience

by Colin Shaw

ISBN 13: 9781403936035

Format: Illustrated (240 pages)
Publisher: Palgrave Macmillan
Published: 23 Sep 2004

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The Lean Toolbox for Service Systems

by John Bicheno

ISBN 13: 9780954124441

Format: Paperback (304 pages)
Publisher: Picsie Books
Published: 10 Jan 2008

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Service Management in Computing and Telecommunications (Telecommunications Library)

by Richard Hallows

ISBN 13: 9780890066768

Format: Hardcover (140 pages)
Publisher: Artech House Publishers
Published: 01 Dec 1995

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Customer Connections: New Strategies for Growth

by Robert E Wayland, Paul M Cole

ISBN 13: 9780875847993

Format: Hardcover (267 pages)
Publisher: Harvard Business School Press
Published: 01 Sep 1997

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Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace

by Mark Dawes,Denise Winn

ISBN 13: 9781899398027

Format: Paperback (148 pages)
Publisher: Human Givens Publishing Ltd
Published: 30 Nov 1999

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Waiter Rant

by The Waiter

ISBN 13: 9781848540187

Format: Paperback (320 pages)
Publisher: John Murray
Published: 06 Aug 2009
Other Format: Paperback

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Managing Customer Value: Creating Quality and Service That Customers Can See

by Bradley T. Gale

ISBN 13: 9780029110454

Format: Hardcover (424 pages)
Publisher: Macmillan Publishers New Zealand
Published: 01 Oct 1994

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Successful Customer Service: Get Brilliant Results Fast

by Pauline Rowson

ISBN 13: 9781854584823

Format: Paperback (216 pages)
Publisher: Crimson Publishing
Published: 15 Aug 2009

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