Buy Used and New Customer Services Books

Dealing With Demanding Customers: How To Turn Complaints Into Opportunities

by David Martin

ISBN 13: 9780273607298

Format: Paperback (192 pages)
Publisher: Financial Times/ Prentice Hall
Published: 22 Aug 1994

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Managing Customer Value: Creating Quality and Service That Customers Can See

by Bradley T. Gale

ISBN 13: 9780029110454

Format: Hardcover (424 pages)
Publisher: Macmillan Publishers New Zealand
Published: 01 Oct 1994

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Successful Customer Service: Get Brilliant Results Fast

by Pauline Rowson

ISBN 13: 9781854584823

Format: Paperback (216 pages)
Publisher: Crimson Publishing
Published: 15 Aug 2009

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Valuing Your Customers: From Quality Information to Quality Relationships Through Database Marketing (Quality in Action)

by Angus Jenkinson

ISBN 13: 9780077079505

Format: Hardcover (384 pages)
Publisher: McGraw-Hill Education / Europe, Middle East & Africa
Published: 01 Aug 1995

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Revolutionize Your Customer Experience

by Colin Shaw

ISBN 13: 9781403936035

Format: Illustrated (240 pages)
Publisher: Palgrave Macmillan
Published: 23 Sep 2004

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Total Relationship Marketing: Rethinking Marketing Management

by Evert Gummesson

ISBN 13: 9780750654074

Format: Paperback (350 pages)
Publisher: A Butterworth-Heinemann Title
Published: 22 Jul 2002

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Scoring Points: How Tesco Continues to Win Customer Loyalty

by Terry Hunt

ISBN 13: 9780749435783

Format: Hardcover (272 pages)
Publisher: Kogan Page
Published: 03 Oct 2003

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Customer-driven Marketing: The Perfect Way to Increased Profits Through Marketing, Sales and Service Improvement

by John Fraser-Robinson, Pip Mosscrop, John Frazer-Robinson

ISBN 13: 9780749424183

Format: Hardcover (368 pages)
Publisher: Kogan Page Ltd
Published: 30 Jul 1997

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Batteries Included!: Creating Legendary Service

by Nigel Barlow

ISBN 13: 9780712680684

Format: Paperback (288 pages)
Publisher: Random House Business
Published: 01 Jun 2001
Other Format: Hardcover

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The Customer Challenge

by Tom. Johnson

ISBN 13: 9780273626336

Format: Hardcover (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 27 Jun 1997

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Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience

by Jonathan M. Tisch, Karl Weber

ISBN 13: 9780470043554

Format: Hardcover (272 pages)
Publisher: John Wiley & Sons
Published: 27 Mar 2007

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Get More Referrals Now!: The Four Cornerstones That Turn Business Relationships Into Gold (CAREER (EXCLUDE VGM))

by Bill Cates

ISBN 13: 9780071417754

Format: Paperback (224 pages)
Publisher: McGraw-Hill Education
Published: 04 Jul 2004
Other Format: Hardcover

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