The Wow Factory: Creating a Customer Focus Revolution in Your Business
by Paul Levesque
ISBN 13: 9780786303861
Format: Hardcover (175 pages) Publisher: McGraw-Hill Education Published: 01 Nov 1994
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ISO 9000 Quality Systems Handbook - updated for the ISO 9001:2008 standard
by David Hoyle
ISBN 13: 9781856176842
Format: Illustrated (814 pages) Publisher: Routledge Published: 23 May 2009
Total Quality Management: A Total Quality Approach (Management skills)
by Gordon F. Gatiss
ISBN 13: 9780304337958
Format: Paperback (176 pages) Publisher: Cengage Learning EMEA Published: 20 Jun 1996
ISO 9000 Quality System Development handbook
ISBN 13: 9780750625623
Format: Paperback (240 pages) Publisher: Butterworth-Heinemann Ltd Published: Apr 1998
World Class Production and Inventory Management: 5 (The Oliver Wight Companies)
by Darryl Landvater,Landvater
ISBN 13: 9780471178552
Format: Illustrated (308 pages) Publisher: John Wiley & Sons Published: 01 Aug 1997
Introduction to Reliability and Quality Engineering (2nd Edition)
by John Bentley
ISBN 13: 9780201331325
Format: Paperback (216 pages) Publisher: Prentice Hall Published: 18 Nov 1998
Real Project Planning: Developing a Project Delivery Strategy
by Dr. Trish Melton
ISBN 13: 9780750684729
Format: Illustrated (366 pages) Publisher: Butterworth-Heinemann Published: 07 Dec 2007
The Quality Management Manual: How to Write and Develop a Successful Manual for Quality Management Systems
by Jenny Waller,etc., Derek Allen, Andy Burns
ISBN 13: 9780749409036
Format: Paperback (240 pages) Publisher: Kogan Page Ltd Published: 30 Jul 1993
Six Sigma: the Breakthrough Management Strategy Revolutionizing the World's Top Corporations
by Richard Schroeder
ISBN 13: 9780385494373
Format: Hardcover (320 pages) Publisher: Bantam USA Published: 01 Feb 2000 Other Format: Illustrated
The Performance Management Handbook (Developing Practice)
by Mike Walters
ISBN 13: 9780852925799
Format: Paperback (160 pages) Publisher: Chartered Institute of Personnel & Development Published: 01 Oct 1995
ISO 9001:2000 Audit Procedures
by Ray Tricker
ISBN 13: 9780750666152
Format: Paperback (344 pages) Publisher: Routledge Published: 17 Jun 2005
ISO 9001 - 2000 for Small Businesses: A Guide to Cost-effective Compliance
by Raymond L. Tricker
ISBN 13: 9780750648820
Format: Paperback (480 pages) Publisher: Butterworth-Heinemann Ltd Published: 18 Dec 2000 Other Format: Paperback