ISO 9000 Quality Systems Handbook

ISO 9000 Quality Systems Handbook

by David Hoyle (Author)


This essential and comprehensive guide to implementing the Quality System Standard has again been updated to include more guidance on the application of the standard, particularly to the Service Industries, making it the most complete guide to ISO 9000 available. This is not a wordy and theoretical tome; it is a practical instruction manual for implementing quality system requirements and becoming certified to the now indispensable worldwide quality system standard. This handbook has been written with the discerning manager in mind, and is a manual for those managing, designing, implementing, auditing and improving quality systems. In this book the mysteries of how to become and remain certified to the quality system standard are solved. The approach taken in the handbook is appropriate for managers and practitioners of all types in any organisation. Unlike other guides, this book addresses each individual requirement of each clause. One by one the purpose and scope of the requirements is explained and practical guidance in meeting them is offered. Comprehensive and practical guideCovers over 250 requirements of the standardIncludes useful checklists, flow charts, related standards, bibliography


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More Information

Format: Paperback
Pages: 560
Edition: 3rd Revised edition
Publisher: Butterworth-Heinemann Ltd
Published: 30 Apr 1998

ISBN 10: 0750640243
ISBN 13: 9780750640244

Media Reviews
'This book is highly recommended for managers who recognise the commercial benefits of ISO 9000 certification and welcome a comprehensive guide to its implementation.'
European Quality

'The handbook is a uniquely informative guide that is both readable and instructive.'
Quality World

ISO 9000 Quality Systems Handbook [is] the most comprehensive, yet readable book on the market today concerning ISO 9000.'
General Motors Divisional QS 9000 Co-ordinator