Managing Quality
by Barrie G. Dale,J. J. Plunkett
ISBN 13: 9780135551455
Format: Paperback (600 pages) Publisher: Pearson Education Limited Published: 01 Mar 1994 Other Format: Illustrated, Paperback
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Total Organizational Excellence: Achieving World-class Performance
by John S Oakland
ISBN 13: 9780750632096
Format: Hardcover (464 pages) Publisher: A Butterworth-Heinemann Title Published: 03 Feb 1999 Other Format: Paperback
Japanese Manufacturing Techniques
by Richard T. Schonberger
ISBN 13: 9780029291009
Format: Hardcover (224 pages) Publisher: Macmillan USA Published: 01 Nov 1982
TQM: Text with Cases
by John S. Oakland
ISBN 13: 9780750657402
Format: Paperback (496 pages) Publisher: Routledge Published: 15 May 2003 Other Format: Paperback, Student Edition
Quantitative Methods: A Business Perspective
by Diana Bedward BSc Hons MIPD
ISBN 13: 9780750640930
Format: Paperback (281 pages) Publisher: A Butterworth-Heinemann Title Published: 04 Jun 1999
Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness (MGMT & LEADERSHIP)
by H. James Harrington
ISBN 13: 9780070267688
Format: Hardcover (274 pages) Publisher: McGraw Hill Published: 31 May 1991
Total Quality Management: The route to improving performance
ISBN 13: 9780750609937
Format: Hardcover (480 pages) Publisher: A Butterworth-Heinemann Title Published: 17 Feb 1994 Other Format: Hardcover
Why TQM Fails and What to Do About it (Business Skills Express Series)
by Mark Graham Brown, Darcy Hitchcock, Marsha L. Willard
ISBN 13: 9780786301409
Format: Hardcover (250 pages) Publisher: Irwin Professional Publishing Published: 01 Apr 1994
Managing Quality Customer Service (Better Management Skills S.)
by William B. Martin
ISBN 13: 9780749403522
Format: Paperback (96 pages) Publisher: Kogan Page Ltd Published: 30 Jan 1991
In Pursuit of Quality: Case Against ISO 9000
by John Seddon
ISBN 13: 9781860760426
Format: Hardcover (240 pages) Publisher: Oak Tree Press Published: 01 May 1997
ISO 9000 Quality System Development handbook
by David Hoyle
ISBN 13: 9780750625623
Format: Paperback (240 pages) Publisher: Butterworth-Heinemann Ltd Published: Apr 1998
Tq Manager: A Practical Guide for Managing in a Total Quality Organization (Jossey-Bass Management)
by Warren H. Schmidt, Jerome P. Finnigan
ISBN 13: 9781555425593
Format: Hardcover (216 pages) Publisher: John Wiley & Sons Published: 25 Oct 1993