The Art of the Hard Sell
by Robert L. Shook
ISBN 13: 9780749911317
Format: Paperback (224 pages) Publisher: Piatkus Books Published: 25 Jun 1992 Other Format: Hardcover
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ISBN 13: 9780749910426
Format: Hardcover (224 pages) Publisher: Piatkus Books Published: Feb 1991 Other Format: Paperback
Winning the NFL Way: Leadership Lessons from Football's Top Head Coaches
by Bob LaMonte,Robert L. Shook
ISBN 13: 9780060758806
Format: Paperback (256 pages) Publisher: Harper Paperbacks Published: Aug 2005
The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World (BUSINESS BOOKS)
by Robert L. Shook, C.Britt Beemer
ISBN 13: 9780071603652
Format: Hardcover (352 pages) Publisher: McGraw-Hill Professional Published: 01 Oct 2008