Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance
by Clemmer
ISBN 13: 9781556237041
Format: Hardcover (416 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Apr 1992 Other Format: Paperback
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Firing on All Cylinders
ISBN 13: 9780786303564
Format: Paperback (392 pages) Publisher: Irwin Professional Publishing Published: 01 Oct 1994 Other Format: Hardcover, Paperback