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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center

by Keith Dawson

ISBN 13: 9781578203055

Format: Paperback (284 pages)
Publisher: Crc Press
Published: 20 Nov 2003
Other Format: Paperback

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Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center

by Keith Dawson

ISBN 13: 9781578200474

Format: Paperback (325 pages)
Publisher: R & D
Published: Dec 1999
Other Format: Paperback

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The Call Center Dictionary: The Complete Guide to Call Center and Help Desk Technology and Operations

by Madeline Bodin,Keith Dawson

ISBN 13: 9781578200436

Format: Paperback (277 pages)
Publisher: R & D
Published: 28 Aug 1999

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The Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center

by Keith Dawson

ISBN 13: 9781578200191

Format: Paperback (284 pages)
Publisher: Routledge
Published: 30 Mar 2007
Other Format: Paperback

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