Buy Used and New KeithDawson Books

Call Center Savvy: How to Position Your Call Center for the Business Challenges of the 21st Century

by Keith Dawson

ISBN 13: 9781578200504

Format: Paperback (214 pages)
Publisher: Routledge
Published: 06 Jan 1999

Save for later

The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center

by Keith Dawson

ISBN 13: 9781578203055

Format: Paperback (284 pages)
Publisher: Crc Press
Published: 20 Nov 2003
Other Format: Paperback

Save for later