Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life
by Chris Daffy
ISBN 13: 9781860761133
Format: Paperback (240 pages) Publisher: Oak Tree Press Published: Mar 1999 Other Format: Paperback
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Managing Crises Before They Happen: What Every Executive and Manager Needs to Know About Crisis Management
by Ian I. Mitroff,Gus Anagnos
ISBN 13: 9780814405635
Format: Hardcover (172 pages) Publisher: Amacom Published: 01 Nov 2000
Strategic Business Planning: An Action Programme for Forward-thinking Businesses
by Clive Reading
ISBN 13: 9780749416393
Format: Paperback (320 pages) Publisher: Kogan Page Ltd Published: 31 Mar 1995
One Stop Strategy
by Jeremy Kourdi
ISBN 13: 9781860720864
Format: Paperback (250 pages) Publisher: ICSA Publishing Ltd Published: 15 Oct 1999
The Mind of the CEO
by Jeffrey E. Garten
ISBN 13: 9780713994797
Format: Hardcover (320 pages) Publisher: Allen Lane Published: 19 Mar 2001
Customer Loyalty and Success
by James J. Lynch
ISBN 13: 9780333639108
Format: Hardcover (312 pages) Publisher: Palgrave Macmillan Published: 19 Jun 1995
Creating Customer Value: The Path to Sustainable Competitive Advantage
by Earl Naumann
ISBN 13: 9780538838474
Format: Hardcover (280 pages) Publisher: Thomson Executive Press,U.S. Published: 27 May 1994
Building a World-Class NHS
by Ian Smith
ISBN 13: 9780230553804
Format: Hardcover (232 pages) Publisher: Palgrave Macmillan Published: 06 Nov 2007
Company Analysis: Determining Strategic Capability (Wiley Series in Practical Strategy)
by Per V. Jenster,David Hussey
ISBN 13: 9780471494546
Format: Hardcover (282 pages) Publisher: John Wiley & Sons Published: 12 Apr 2001
Idon Scenario Thinking: How to Navigate the Uncertainties of Unknown Futures
by Miriam Galt,etc.
ISBN 13: 9780953042104
Format: Paperback (145 pages) Publisher: IGI Publishing Published: Sep 1997
New Thinking in Technical Analysis: Trading Models form the Masters: Trading Models from the Masters (Bloomberg Financial)
by
ISBN 13: 9781576600498
Format: Hardcover (304 pages) Publisher: John Wiley & Sons Published: 01 Nov 2000
The New Strategic Brand Management: Creating and Sustaining Brand Equity Long Term
by Jean-Noël Kapferer
ISBN 13: 9780749442835
Format: Paperback (496 pages) Publisher: Kogan Page Published: 20 Aug 2004