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Total Engagement: Using Games and Virtual Worlds to Change the Way People Work and Businesses Compete Total Engagement: Using Games and Virtual Worlds to Change the Way People Work and Businesses Compete by Byron Reeves, J. Leighton Read

Total Engagement: Using Games and Virtual Worlds to Change the Way People Work and Businesses Compete

by Byron Reeves, J. Leighton Read


ISBN 13: 9781422146576

Format: Hardcover (288 pages)
Publisher: Harvard Business School Press
Published: 01 Nov 2009

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Topgrading: How Leading Companies Win by Hiring, Coaching and Keeping the Best People Topgrading: How Leading Companies Win by Hiring, Coaching and Keeping the Best People by Bradford D. Smart

Topgrading: How Leading Companies Win by Hiring, Coaching and Keeping the Best People

by Bradford D. Smart


ISBN 13: 9781591840817

Format: Illustrated (592 pages)
Publisher: Portfolio
Published: 01 Jan 2005
Other Format: Hardcover

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Leadership in Organizations Leadership in Organizations by John Storey

Leadership in Organizations

by John Storey


ISBN 13: 9780415310338

Format: Paperback (368 pages)
Publisher: Routledge
Published: 23 Oct 2003

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Michael Allen Lib: Creating eLearnin: A Rapid System For Getting It Right First Time, Every Time (Pfeiffer Essential Resources for Training and HR Professionals (Paperback)) Michael Allen Lib: Creating eLearnin: A Rapid System For Getting It Right First Time, Every Time (Pfeiffer Essential Resources for Training and HR Professionals (Paperback)) by Michael W. Allen

Michael Allen Lib: Creating eLearnin: A Rapid System For Getting It Right First Time, Every Time (Pfeiffer Essential Resources for Training and HR Professionals (Paperback))

by Michael W. Allen


ISBN 13: 9780787983000

Format: Paperback (220 pages)
Publisher: Jossey Bass
Published: 16 Jun 2006

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Managing and Motivating Contact Center Employees Managing and Motivating Contact Center Employees by Malcolm Carlaw,Peggy Carlaw,Vasudha Deming,Kurt Friedmann

Managing and Motivating Contact Center Employees

by Malcolm Carlaw,Peggy Carlaw,Vasudha Deming,Kurt Friedmann


ISBN 13: 9780071388887

Format: Paperback (350 pages)
Publisher: McGraw-Hill Education
Published: 01 Jan 2003

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Still More Games Trainers Play (McGraw-Hill Training Series) Still More Games Trainers Play (McGraw-Hill Training Series) by Edward E. Scannell,John W. Newstrom

Still More Games Trainers Play (McGraw-Hill Training Series)

by Edward E. Scannell,John W. Newstrom


ISBN 13: 9780070464278

Format: Paperback (311 pages)
Publisher: McGraw-Hill Education
Published: 30 Jun 1991

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Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance) Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance) by David L. Butler Ph.D

Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance)

by David L. Butler Ph.D


ISBN 13: 9780750676847

Format: Paperback (178 pages)
Publisher: A Butterworth-Heinemann Title
Published: 27 Apr 2004

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The Diversity Training Handbook: A Practical Guide to Understanding and Changing Attitudes The Diversity Training Handbook: A Practical Guide to Understanding and Changing Attitudes by Phil Clements

The Diversity Training Handbook: A Practical Guide to Understanding and Changing Attitudes

by Phil Clements


ISBN 13: 9780749444761

Format: Paperback (208 pages)
Publisher: Kogan Page
Published: 03 Dec 2005
Other Format: Illustrated, Paperback

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E-Learning Strategies: How to Get Implementation and Delivery Right First Time E-Learning Strategies: How to Get Implementation and Delivery Right First Time by Don Morrison

E-Learning Strategies: How to Get Implementation and Delivery Right First Time

by Don Morrison


ISBN 13: 9780470849224

Format: Illustrated (428 pages)
Publisher: John Wiley & Sons
Published: 08 May 2003

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Productive Performance Appraisals Productive Performance Appraisals by Paul Falcone, Randi Sachs

Productive Performance Appraisals

by Paul Falcone, Randi Sachs


ISBN 13: 9780814474228

Format: Paperback (128 pages)
Publisher: Amacom
Published: 01 Apr 2007

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How to Run Seminars and Workshops: Presentation Skills for Consultants, Trainers and Teachers How to Run Seminars and Workshops: Presentation Skills for Consultants, Trainers and Teachers by Robert L. Jolles

How to Run Seminars and Workshops: Presentation Skills for Consultants, Trainers and Teachers

by Robert L. Jolles


ISBN 13: 9780471397298

Format: Paperback (288 pages)
Publisher: John Wiley & Sons
Published: 03 Jan 2001
Other Format: Paperback

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NLP Business Masterclass: Skills for realising human potential (Financial Times Series) NLP Business Masterclass: Skills for realising human potential (Financial Times Series) by David Molden

NLP Business Masterclass: Skills for realising human potential (Financial Times Series)

by David Molden


ISBN 13: 9780273650164

Format: Paperback (336 pages)
Publisher: Financial Times/ Prentice Hall
Published: 21 Sep 2000

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