How to Run Seminars and Workshops: Presentation Skills for Consultants, Trainers and Teachers
by Robert L. Jolles
ISBN 13: 9780471397298
Format: Paperback (288 pages) Publisher: John Wiley & Sons Published: 03 Jan 2001 Other Format: Paperback
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Leadership in Organizations
by John Storey
ISBN 13: 9780415310338
Format: Paperback (368 pages) Publisher: Routledge Published: 23 Oct 2003
Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance)
by David L. Butler Ph.D
ISBN 13: 9780750676847
Format: Paperback (178 pages) Publisher: A Butterworth-Heinemann Title Published: 27 Apr 2004
Michael Allen Lib: Creating eLearnin: A Rapid System For Getting It Right First Time, Every Time (Pfeiffer Essential Resources for Training and HR Professionals (Paperback))
by Michael W. Allen
ISBN 13: 9780787983000
Format: Paperback (220 pages) Publisher: Jossey Bass Published: 16 Jun 2006
Business is Combat
by James D. Murphy
ISBN 13: 9780060393250
Format: Hardcover (207 pages) Publisher: HarperCollins Published: 01 Oct 2000
NLP Business Masterclass: Skills for realising human potential (Financial Times Series)
by David Molden
ISBN 13: 9780273650164
Format: Paperback (336 pages) Publisher: Financial Times/ Prentice Hall Published: 21 Sep 2000
The Dons: Mentors, Eccentrics and Geniuses
by Noel Annan
ISBN 13: 9780002570749
Format: Hardcover (368 pages) Publisher: HarperCollins Published: 15 Nov 1999 Other Format: Paperback
The Diversity Training Handbook: A Practical Guide to Understanding and Changing Attitudes
by Phil Clements
ISBN 13: 9780749444761
Format: Paperback (208 pages) Publisher: Kogan Page Published: 03 Dec 2005 Other Format: Illustrated, Paperback
Managing and Motivating Contact Center Employees
by Malcolm Carlaw,Peggy Carlaw,Vasudha Deming,Kurt Friedmann
ISBN 13: 9780071388887
Format: Paperback (350 pages) Publisher: McGraw-Hill Education Published: 01 Jan 2003
Coaching with Colleagues: An Action Guide for One-to-One Learning: An Action Guide to One-to-One Learning
by Erik de Haan,Yvonne Burger
ISBN 13: 9781403943231
Format: Hardcover (160 pages) Publisher: Palgrave Macmillan Published: 27 Oct 2004
Dissertation Skills
by Brian White
ISBN 13: 9780826453921
Format: Paperback (174 pages) Publisher: Thomson Learning Published: 23 Nov 2000 Other Format: Paperback
Creative Communicator: 399 Ways to Make Your Business Communications Meaningful and Inspiring
by Barbara A. Glanz
ISBN 13: 9780070248120
Format: Paperback (258 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Jul 1998