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A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction

by Andrew Waite

ISBN 13: 9781578200948

Format: Paperback (504 pages)
Publisher: CRC Press
Published: 02 Jan 2002

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Disconnected: Haves and Have-Nots in the Information Age

by William C. Wresch

ISBN 13: 9780813523705

Format: Paperback (272 pages)
Publisher: Rutgers University Press
Published: 30 Nov 1996

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A History of Broadcasting in the United States

by Douglas Gomery

ISBN 13: 9781405122825

Format: Paperback (376 pages)
Publisher: Wiley-Blackwell
Published: 28 Mar 2008

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Measuring up: How Advertising Affects Self-image

by Vickie Rutledge Shields,Dawn Heinecken

ISBN 13: 9780812217919

Format: Illustrated (224 pages)
Publisher: University of Pennsylvania Press, Inc.
Published: 15 Jan 2001

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India and the IT Revolution: Networks of Global Culture

by Anna Dr Greenspan

ISBN 13: 9781403939432

Format: Hardcover (216 pages)
Publisher: AIAA
Published: 01 Mar 2005

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It's Not TV: Watching HBO in the Post-television Era

by Marc Leverette, Brian L. Ott, Cara Louise Buckley, Toby Miller

ISBN 13: 9780415960373

Format: Hardcover (272 pages)
Publisher: Routledge
Published: 14 Apr 2008
Other Format: Paperback

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Telecommunications Expense Management: How to Audit Your Bills, Reduce Expenses, and Negotiate Favorable Rates

by Michael Brosnan

ISBN 13: 9781578200320

Format: Paperback (304 pages)
Publisher: Routledge
Published: 01 Jan 2000

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Telecommunications Regulation: Culture, Chaos and Interdependance Inside the Regulatory Process (Routledge Advances in Management and Business Studies)

by Clare Hall, Christopher Hood, Colin Scott

ISBN 13: 9780415199490

Format: Hardcover (264 pages)
Publisher: Routledge
Published: 16 Dec 1999

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Telecom for Dummies

by Stephen P. Olejniczak

ISBN 13: 9780471770855

Format: Illustrated (386 pages)
Publisher: For Dummies
Published: 24 Mar 2006

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Media, Culture & Society: A Critical Reader: 1 (Media Culture & Society series)

by Richard Collins,James Curran,Nicholas Garnham,Paddy Scannell,Philip Schlesinger,Richard Collins

ISBN 13: 9780803997493

Format: Illustrated (360 pages)
Publisher: SAGE Publications Ltd
Published: 04 Jul 1986

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Regulation and Entry into Telecommunications Markets: 0

by Paul de Bijl,Martin Peitz

ISBN 13: 9780521808378

Format: Illustrated (292 pages)
Publisher: Cambridge University Press
Published: 09 Jan 2003

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Framing Terrorism: The News Media, the Government and the Public

by Pippa Norris,Montague Kern,Marion Just

ISBN 13: 9780415947190

Format: Paperback (338 pages)
Publisher: Routledge
Published: 22 Aug 2003

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