Customer Service Training 101: Quick and Easy Techniques That Get Great Results
by Renee Evenson
ISBN 13: 9780814472903
Format: Paperback (224 pages) Publisher: Amacom Published: 01 Sep 2005
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Essential Guide to Qualitative Methods in Organizational Research
by Catherine Cassell,Gillian Symon,Catherine Cassell,Gillian Symon
ISBN 13: 9780761948889
Format: Paperback (412 pages) Publisher: SAGE Publications Ltd Published: 28 Apr 2004
Coaching, Mentoring and Assessing: A Practical Guide to Developing Competence
by Eric Parsloe
ISBN 13: 9780749416706
Format: Hardcover (192 pages) Publisher: Kogan Page Ltd Published: 30 Jul 1995
Assertiveness in a week 3rd edition (IAW)
by Dena Michelli
ISBN 13: 9780340849422
Format: Paperback (96 pages) Publisher: Hodder & Stoughton Published: 27 Sep 2002
Take Back Your Life!: Using Microsoft® Office Outlook® 2007 to Get Organized and Stay Organized (Business Skills)
by Sally McGhee
ISBN 13: 9780735623439
Format: Paperback (368 pages) Publisher: Microsoft Press Published: 30 Jun 2007
Houston - We May Have a Problem!
by Peter Ryding
ISBN 13: 9780955152597
Format: Paperback (88 pages) Publisher: Pathfinder Partners Ltd Published: 01 Oct 2006
Effective Leadership: How to Lead Your Team to Success (Business Matters Management Guides)
by Malcolm Bird
ISBN 13: 9780563364160
Format: Paperback (128 pages) Publisher: BBC Books Published: 15 Oct 1992
Managing More with Less: Handling multiple priorities (Industrial Society New Skills Portfolio)
by Joanna Howard
ISBN 13: 9780750636988
Format: Paperback (204 pages) Publisher: Routledge Published: 08 Apr 1998
One to One Training and Coaching Skills (Practical Trainer S.)
by Roger Buckley,Jim Caple
ISBN 13: 9780749403942
Format: Paperback (144 pages) Publisher: Kogan Page Ltd Published: 31 Oct 1991
The Art of Mentoring
by Mike Pegg
ISBN 13: 9781852522728
Format: Paperback (170 pages) Publisher: Management Books 2000 Ltd Published: 26 Nov 1998
When Giants Learn to Dance: The Definitive Guide to Corporate Success
by Rosabeth Moss Kanter
ISBN 13: 9780671696252
Format: Paperback (420 pages) Publisher: Free Press Published: 15 Jul 1990 Other Format: Paperback
Model: The Ugly Business of Beautiful Women
by Michael Gross
ISBN 13: 9780593035139
Format: Hardcover (464 pages) Publisher: Bantam Press Published: 07 Sep 1995 Other Format: Paperback