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Customer Service Training 101: Quick and Easy Techniques That Get Great Results Customer Service Training 101: Quick and Easy Techniques That Get Great Results by Renee Evenson

Customer Service Training 101: Quick and Easy Techniques That Get Great Results

by Renee Evenson


ISBN 13: 9780814472903

Format: Paperback (224 pages)
Publisher: Amacom
Published: 01 Sep 2005

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Essential Guide to Qualitative Methods in Organizational Research Essential Guide to Qualitative Methods in Organizational Research by Catherine Cassell,Gillian Symon,Catherine Cassell,Gillian Symon

Essential Guide to Qualitative Methods in Organizational Research

by Catherine Cassell,Gillian Symon,Catherine Cassell,Gillian Symon


ISBN 13: 9780761948889

Format: Paperback (412 pages)
Publisher: SAGE Publications Ltd
Published: 28 Apr 2004

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Coaching, Mentoring and Assessing: A Practical Guide to Developing Competence Coaching, Mentoring and Assessing: A Practical Guide to Developing Competence by Eric Parsloe

Coaching, Mentoring and Assessing: A Practical Guide to Developing Competence

by Eric Parsloe


ISBN 13: 9780749416706

Format: Hardcover (192 pages)
Publisher: Kogan Page Ltd
Published: 30 Jul 1995

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Assertiveness in a week 3rd edition (IAW) Assertiveness in a week 3rd edition (IAW) by Dena Michelli

Assertiveness in a week 3rd edition (IAW)

by Dena Michelli


ISBN 13: 9780340849422

Format: Paperback (96 pages)
Publisher: Hodder & Stoughton
Published: 27 Sep 2002

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Houston - We May Have a Problem! Houston - We May Have a Problem! by Peter Ryding

Houston - We May Have a Problem!

by Peter Ryding


ISBN 13: 9780955152597

Format: Paperback (88 pages)
Publisher: Pathfinder Partners Ltd
Published: 01 Oct 2006

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One to One Training and Coaching Skills (Practical Trainer S.) One to One Training and Coaching Skills (Practical Trainer S.) by Roger Buckley,Jim Caple

One to One Training and Coaching Skills (Practical Trainer S.)

by Roger Buckley,Jim Caple


ISBN 13: 9780749403942

Format: Paperback (144 pages)
Publisher: Kogan Page Ltd
Published: 31 Oct 1991

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The Art of Mentoring The Art of Mentoring by Mike Pegg

The Art of Mentoring

by Mike Pegg


ISBN 13: 9781852522728

Format: Paperback (170 pages)
Publisher: Management Books 2000 Ltd
Published: 26 Nov 1998

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When Giants Learn to Dance: The Definitive Guide to Corporate Success When Giants Learn to Dance: The Definitive Guide to Corporate Success by Rosabeth Moss Kanter

When Giants Learn to Dance: The Definitive Guide to Corporate Success

by Rosabeth Moss Kanter


ISBN 13: 9780671696252

Format: Paperback (420 pages)
Publisher: Free Press
Published: 15 Jul 1990
Other Format: Paperback

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Model: The Ugly Business of Beautiful Women Model: The Ugly Business of Beautiful Women by Michael Gross

Model: The Ugly Business of Beautiful Women

by Michael Gross


ISBN 13: 9780593035139

Format: Hardcover (464 pages)
Publisher: Bantam Press
Published: 07 Sep 1995
Other Format: Paperback

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