Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive
by Jim Sterne
ISBN 13: 9780471382584
Format: Paperback (368 pages) Publisher: John Wiley & Sons Published: 01 Jun 2000
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People, Communication and Organizations (Pitman polytech)
by Desmond W. Evans
ISBN 13: 9780273025887
Format: Paperback (256 pages) Publisher: Financial Times Prentice Hall Published: 01 Sep 1986 Other Format: Paperback
Leadership: Limits and Possibilities: 18 (Management, Work and Organisations)
by Keith Grint
ISBN 13: 9780333963876
Format: Paperback (192 pages) Publisher: Palgrave Published: 20 Jan 2005
Corporate Culture and Performance
by John P. Kotter,James L. Heskett
ISBN 13: 9780029184677
Format: Hardcover (266 pages) Publisher: Free Press Published: 30 Apr 1992
Managing Knowhow: Add Value...by Valuing Creativity
by Tom Lloyd, Karl Erik Sveiby
ISBN 13: 9780747503316
Format: Paperback (208 pages) Publisher: Bloomsbury Publishing PLC Published: 24 Nov 1988 Other Format: Hardcover
Negotiation
by Alan Fowler
ISBN 13: 9780852924167
Format: Hardcover (152 pages) Publisher: Chartered Institute of Personnel & Development Published: 01 Jan 1990
Rosabeth Moss Kanter on the Frontiers of Management (Harvard Business Review Book Series)
by Rosabeth Moss Kanter
ISBN 13: 9780875848020
Format: Hardcover (320 pages) Publisher: Harvard Business Review Press Published: 30 Jun 1997
Inner Leadership: Realize Your Self-Leading Potential (People Skills for Professionals)
by Simon Smith
ISBN 13: 9781857882711
Format: Paperback (204 pages) Publisher: Nicholas Brealey Publishing Published: 13 Apr 2000
Rethinking the Future: Rethinking Business Principles, Competition, Control and Complexity, Leadership, Markets and the World
by Alvin Toffler,Heidi Toffler,Rowan Gibson
ISBN 13: 9781857881080
Format: Paperback (288 pages) Publisher: Nicholas Brealey Publishing Published: 08 Oct 1998 Other Format: Hardcover
Sustaining Change: Leadership that Works
by Deborah Rowland,Malcolm Higgs
ISBN 13: 9780470724545
Format: Illustrated (392 pages) Publisher: Jossey-Bass Published: 18 Apr 2008
Cross-Functional Teams: Working with Allies, Enemies and Other Strangers (The Jossey-Bass management series)
by Glenn M. Parker
ISBN 13: 9781555426095
Format: Hardcover (256 pages) Publisher: Jossey Bass Published: 16 Mar 1994
All the Hours God Sends?: Practical and Biblical Help in Meeting the Demands of Work
by Peter Curran
ISBN 13: 9780851116563
Format: Paperback (288 pages) Publisher: Inter-Varsity Press Published: Mar 2000