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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center

by Keith Dawson

ISBN 13: 9781578203055

Format: Paperback (284 pages)
Publisher: Crc Press
Published: 20 Nov 2003
Other Format: Paperback

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The Design of Sites: Principles, Processes and Patterns for Crafting a Customer-centered Web Experience

by Douglas K. van Duyne, James A. Landay, Jason I. Hong

ISBN 13: 9780201721492

Format: Paperback (816 pages)
Publisher: Addison Wesley
Published: 22 Jul 2002

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Principles of Direct and Database Marketing

by Alan Tapp

ISBN 13: 9780273683551

Format: Paperback (489 pages)
Publisher: Financial Times/ Prentice Hall
Published: 24 Sep 2004
Other Format: Hardcover, Paperback

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The UK Trader's Bible: The Complete Guide to Trading the UK Stock Market

by Dominic Connolly

ISBN 13: 9781897597392

Format: Illustrated (368 pages)
Publisher: Harriman House
Published: 15 May 2005

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Weaving the Web: The Past, Present and Future of the World Wide Web by its Inventor

by Tim Berners-Lee,Michael Dertouzos,Mark Fischetti

ISBN 13: 9780752820903

Format: Hardcover (255 pages)
Publisher: Orion Business
Published: 18 Dec 1999

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XML: A Manager's Guide (Information Technology)

by Kevin Dick

ISBN 13: 9780201433357

Format: Paperback (208 pages)
Publisher: Addison Wesley
Published: 03 Nov 1999

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The Business of Ecommerce: From Corporate Strategy to Technology: 1 (Breakthroughs in Application Development, Series Number 1)

by Paul May

ISBN 13: 9780521776981

Format: Paperback (288 pages)
Publisher: Cambridge University Press
Published: 28 Feb 2000

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E-Shock

by Michael De Kare-Silver

ISBN 13: 9780814404973

Format: Hardcover (288 pages)
Publisher: Amacom
Published: 01 Mar 1999

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Doing Business on the Internet

by S.M.H. Collin

ISBN 13: 9780749421281

Format: Paperback (260 pages)
Publisher: Kogan Page Ltd
Published: 27 Feb 1997
Other Format: Paperback

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Understanding Business on the Internet in a Week (Successful business in a week)

by Bob Norton, Cathy Smith

ISBN 13: 9780340664445

Format: Paperback (96 pages)
Publisher: Hodder Arnold H&S
Published: 12 Feb 1996

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Loyalty.com: Customer Relationship Management in the New Era of Internet Marketing

by Frederick Newell

ISBN 13: 9780071357753

Format: Hardcover (288 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Mar 2000

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Beginner's Guide to Home Computing

by Readers Digest

ISBN 13: 9780276423970

Format: Hardcover (192 pages)
Publisher: Reader's Digest
Published: 24 Dec 1998

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