Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center
by Keith Dawson
ISBN 13: 9781578200474
Format: Paperback (325 pages) Publisher: R & D Published: Dec 1999 Other Format: Paperback
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Customers.Com: Create a Profitable Business Strategy for the Internet (Century business)
by Patricia Seybold
ISBN 13: 9780712680714
Format: Hardcover (384 pages) Publisher: Random House Business Books Published: 05 Nov 1998
Net Attitude: What It Is, How To Get It and Why Your Company Can't Survive Without It
by John Patrick
ISBN 13: 9781857882995
Format: Hardcover (288 pages) Publisher: Nicholas Brealey Publishing Published: 08 Nov 2001
The Information Edge: Successful Management Using Information Technology (Millennium Manager)
by Martin. Wilson
ISBN 13: 9780273625841
Format: Paperback (322 pages) Publisher: Financial Times/ Prentice Hall Published: 15 Apr 1997
Make Your Website Work for You: How to Convert Online Content Into Profits (CommerceNet Press S.)
by Jeff Cannon
ISBN 13: 9780071352413
Format: Illustrated (240 pages) Publisher: McGraw-Hill Published: 01 Oct 1999
Successful Cyberm@rketing in a week (IAW)
by Jonathan Gabay
ISBN 13: 9780340758151
Format: Paperback (96 pages) Publisher: Hodder & Stoughton Published: 06 Mar 2000
Electronic Commerce: A Manager's Guide
by Ravi Kalakota,Andrew B. Whinston
ISBN 13: 9780201880670
Format: Illustrated (448 pages) Publisher: Addison Wesley Published: 23 Dec 1996
The Nudist On The Lateshift: and Other Tales of Silicon Valley
by Po Bronson
ISBN 13: 9780436204777
Format: Paperback (288 pages) Publisher: Secker Published: 15 Jul 1999 Other Format: Paperback
Email Marketing: Using Email to Reach Your Target Audience and Build Customer Relationships
by Jim Sterne
ISBN 13: 9780471383093
Format: Paperback (320 pages) Publisher: John Wiley & Sons Published: 20 Mar 2000
Managing People and Technological Change
by J. Bailey
ISBN 13: 9780273600275
Format: Paperback (256 pages) Publisher: Financial Times/ Prentice Hall Published: 21 Sep 1993
Digital Business: Surviving and Thriving in an On-line World
by Raymond Hammond
ISBN 13: 9780340666609
Format: Paperback (240 pages) Publisher: Coronet Books Published: 01 May 1997 Other Format: Hardcover
Management, Information Systems and Computers
by Roy Anderson
ISBN 13: 9780333398531
Format: Paperback (256 pages) Publisher: Palgrave Macmillan Published: 06 Oct 1986