The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center
by Keith Dawson
ISBN 13: 9781578203055
Format: Paperback (284 pages) Publisher: Crc Press Published: 20 Nov 2003 Other Format: Paperback
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E-business: Principles and Practice
by Jennifer Rowley
ISBN 13: 9780333949146
Format: Paperback (288 pages) Publisher: Palgrave Macmillan Published: 08 May 2002
Business of Service Management: (The Lean Communications Provider) Managing Profitably in the Global Communications Market
by Keith Willets,Elizabeth B. Adams
ISBN 13: 9780070703063
Format: Paperback (252 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Jun 1996
The Death of Distance 2.0: How the Communications Revolution Will Change Our Lives
by Frances Cairncross
ISBN 13: 9781587990892
Format: Paperback (320 pages) Publisher: Texere Publishing Published: 05 May 2001 Other Format: Paperback
Making IT Count (100 Cases): Strategy, Delivery, Infrastructure (Computer Weekly Professional)
by Leslie Willcocks, Nancy Olson, Peter Petherbridge
ISBN 13: 9780750648219
Format: Paperback (288 pages) Publisher: A Butterworth-Heinemann Title Published: 07 Aug 2002
The Pims Principles: Linking Strategy to Performance
by Bradley T. Gale, Robert D. Buzzell
ISBN 13: 9780029044308
Format: Hardcover (322 pages) Publisher: Macmillan USA Published: 10 Aug 1987
The Business of Ecommerce: From Corporate Strategy to Technology: 1 (Breakthroughs in Application Development, Series Number 1)
by Paul May
ISBN 13: 9780521776981
Format: Paperback (288 pages) Publisher: Cambridge University Press Published: 28 Feb 2000
E-Preneur: From Wall Street to Wiki Make Money from the Changing Online World
by Richard J. Goossen
ISBN 13: 9781854584588
Format: Paperback (256 pages) Publisher: Crimson Publishing Published: 23 Jan 2009
The New New Thing: How Silicon Valley Defines the Ways We Think and Live as We Enter a New Century
by Michael Lewis
ISBN 13: 9780340766989
Format: Hardcover (303 pages) Publisher: Hodder & Stoughton Ltd Published: 21 Oct 1999 Other Format: Hardcover, paperback
The New Age of Innovation: Driving Cocreated Value Through Global Networks
by C.K. Prahalad,M.S. Krishnan
ISBN 13: 9780071598286
Format: Hardcover (304 pages) Publisher: Amacom Published: 01 May 2008
E-Shock
by Michael De Kare-Silver
ISBN 13: 9780814404973
Format: Hardcover (288 pages) Publisher: Amacom Published: 01 Mar 1999
Interactive Accounting: A Complete Course in Financial and Management Accounting Techniques
by Gregory Wilkinson-Riddl
ISBN 13: 9780631207504
Format: Illustrated (416 pages) Publisher: John Wiley & Sons Published: 10 Oct 1997