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Navigating the Customer Contact Center in the 21st Century: A Technology and Management Guide Navigating the Customer Contact Center in the 21st Century: A Technology and Management Guide by William Durr

Navigating the Customer Contact Center in the 21st Century: A Technology and Management Guide

by William Durr


ISBN 13: 9780929870571

Format: Paperback (175 pages)
Publisher: Advanstar Communications Inc
Published: 21 Sep 2000

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Blueprints for High Availability: Designing Resilient Distributed Systems Blueprints for High Availability: Designing Resilient Distributed Systems by Evan Marcus,Hal Stern

Blueprints for High Availability: Designing Resilient Distributed Systems

by Evan Marcus,Hal Stern


ISBN 13: 9780471356011

Format: Hardcover (368 pages)
Publisher: John Wiley & Sons
Published: 22 Feb 2000

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Strategies for Creative Problem-Solving Strategies for Creative Problem-Solving by H. Scott Fogler, Steven E. LeBlanc

Strategies for Creative Problem-Solving

by H. Scott Fogler, Steven E. LeBlanc


ISBN 13: 9780131793187

Format: Paperback (224 pages)
Publisher: Prentice Hall
Published: 22 Aug 1994

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The Hamster Revolution: How to Manage Your Email Before it Manages You The Hamster Revolution: How to Manage Your Email Before it Manages You by Mike Song,Vicki Halsey,Tim Burress

The Hamster Revolution: How to Manage Your Email Before it Manages You

by Mike Song,Vicki Halsey,Tim Burress


ISBN 13: 9781576754375

Format: Hardcover (144 pages)
Publisher: Berrett-Koehler Publishers
Published: 16 Jan 2007

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The official introduction to the ITIL service lifecycle The official introduction to the ITIL service lifecycle by OGC - Office of Government Commerce

The official introduction to the ITIL service lifecycle

by OGC - Office of Government Commerce


ISBN 13: 9780113310616

Format: Paperback (247 pages)
Publisher: Stationery Office
Published: 30 May 2007

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Amazon Hacks: 100 Industrial-Strength Tips & Tools Amazon Hacks: 100 Industrial-Strength Tips & Tools by Paul Bausch

Amazon Hacks: 100 Industrial-Strength Tips & Tools

by Paul Bausch


ISBN 13: 9780596005429

Format: Illustrated (304 pages)
Publisher: O'Reilly Media
Published: 20 Aug 2003

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PC Fear Factor: The Ultimate PC Disaster Prevention Guide PC Fear Factor: The Ultimate PC Disaster Prevention Guide by Alan Luber

PC Fear Factor: The Ultimate PC Disaster Prevention Guide

by Alan Luber


ISBN 13: 9780789728258

Format: Paperback (384 pages)
Publisher: QUE
Published: 24 Oct 2002

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The Nudist On The Lateshift: and Other Tales of Silicon Valley The Nudist On The Lateshift: and Other Tales of Silicon Valley by Po Bronson

The Nudist On The Lateshift: and Other Tales of Silicon Valley

by Po Bronson


ISBN 13: 9780436204777

Format: Paperback (288 pages)
Publisher: Secker
Published: 15 Jul 1999
Other Format: Paperback

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GCSE Business and Communication Systems: Student Book GCSE Business and Communication Systems: Student Book by Glynis Frater

GCSE Business and Communication Systems: Student Book

by Glynis Frater


ISBN 13: 9780748770984

Format: Paperback (320 pages)
Publisher: Nelson Thornes Ltd
Published: 11 Jul 2003

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E-commerce: Business, Technology, Society E-commerce: Business, Technology, Society by Kenneth C. Laudon, Jeffrey Travis

E-commerce: Business, Technology, Society

by Kenneth C. Laudon, Jeffrey Travis


ISBN 13: 9780201748154

Format: Hardcover (800 pages)
Publisher: Prentice Hall
Published: 13 Nov 2001
Other Format: Hardcover

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e-Retailing (Routledge Ebusiness) e-Retailing (Routledge Ebusiness) by Charles Dennis,Tino Fenech,Bill Merrilees

e-Retailing (Routledge Ebusiness)

by Charles Dennis,Tino Fenech,Bill Merrilees


ISBN 13: 9780415311427

Format: Paperback (316 pages)
Publisher: Routledge
Published: 26 Aug 2004

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Managing Technology in the Operations Function (Securities Institute Operations Management) Managing Technology in the Operations Function (Securities Institute Operations Management) by David Loader

Managing Technology in the Operations Function (Securities Institute Operations Management)

by David Loader


ISBN 13: 9780750654852

Format: Paperback (246 pages)
Publisher: Butterworth-Heinemann
Published: 06 Nov 2002

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