Buy Used and New Managers' Guides to Computing Books

The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center

by Keith Dawson

ISBN 13: 9781578203055

Format: Paperback (284 pages)
Publisher: Crc Press
Published: 20 Nov 2003
Other Format: Paperback

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e-Enterprise: Business Models, Architecture, and Components: 2 (Breakthroughs in Application Development, Series Number 2)

by Faisal Hoque

ISBN 13: 9780521774871

Format: Illustrated (306 pages)
Publisher: Cambridge University Press
Published: 28 Feb 2000

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Information Theoretic Security: Second International Conference, ICITS 2007, Madrid, Spain, May 25-29, 2007, Revised Selected Papers (Lecture Notes in Computer Science / Security and Cryptology): 4883

by Yvo Desmedt

ISBN 13: 9783642102295

Format: Paperback (224 pages)
Publisher: Springer
Published: 02 Nov 2009

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The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions

by Madeline Bodin

ISBN 13: 9781578200955

Format: Paperback (232 pages)
Publisher: Crc Press
Published: 03 Jan 2002

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Negotiation, Auctions, and Market Engineering: International Seminar, Dagstuhl Castle, Germany, November 12-17, 2006, Revised Selected Papers (Lecture Notes in Business Information Processing)

by Henner Gimpel,Nicolas R. Jennings,Gregory E. Kersten,Axel Ockenfels,Christof Weinhardt

ISBN 13: 9783540775539

Format: Paperback (248 pages)
Publisher: Springer
Published: 23 Jan 2008

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Organizational Simulation: 44 (Wiley Series in Systems Engineering and Management)

by Rouse,Boff

ISBN 13: 9780471681632

Format: Illustrated (688 pages)
Publisher: John Wiley & Sons
Published: 09 Jun 2005

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Introduction to Service Engineering

by Waldemar Karwowski, Gavriel Salvendy

ISBN 13: 9780470382417

Format: Illustrated (672 pages)
Publisher: Wiley
Published: 26 Jan 2010

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Implementing an Electronic Medical Record System: Successes, Failures, Lessons

by Tim Scott, Thomas Rundall, Thomas Vogt, John Hsu

ISBN 13: 9781857757507

Format: Paperback (168 pages)
Publisher: CRC Press
Published: 01 Feb 2007

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Into the Networked Age: How IBM and Other Firms are Getting There Now

by James W. Cortada, Thomas S. Hargraves, Edward Wakin

ISBN 13: 9780195124491

Format: Hardcover (233 pages)
Publisher: OUP USA
Published: 30 Sep 1999

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Executive Guide to Speech-driven Computer Systems (Executive Guides)

by Malcolm McPherson

ISBN 13: 9783540199113

Format: Paperback (128 pages)
Publisher: Springer
Published: 04 Oct 2013

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The Project Manager's Communication Toolkit

by Shankar Jha

ISBN 13: 9781439809952

Format: Hardcover (200 pages)
Publisher: CRC Press
Published: 31 Mar 2010

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Information, Systems and Information Systems: Making Sense of the Field

by Peter Checkland,Sue Holwell

ISBN 13: 9780471958208

Format: Hardcover (200 pages)
Publisher: Wiley
Published: 27 Nov 1997

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